Complaint Regarding Sale and Delivery of Suspected Fake Herbalife Product through Flipkart and Request for Refund/Compensation

[BhushanP]

Company Name

Flipkart India Private Limited

Product Name

HERBALIFE Afresh Energy Drink Mix ELAICHI

Loss Amount

352

Ratings

1.00 star(s)

I am writing to lodge a formal complaint regarding a suspected counterfeit Herbalife product delivered through the Flipkart platform.

My order details are as follows:

• Order ID: OD438751583387796100
• Product Name: HERBALIFE Afresh Energy Drink Mix ELAICHI
• Order Date: 29th Sep '26
• Delivery Date: 6th Oct '26
• Amount Paid: 352
• Seller Name: ShreeSyamComNeett

After receiving the product, I observed several signs indicating that it may be a fake or counterfeit item, including:

1. Packaging differs from the original Herbalife product.
2. Missing/incorrect batch number, manufacturing details, or QR code.
3. Poor print quality and labeling.
4. Differences in taste, texture, color, or smell compared to the genuine product.

Kindly resolve this matter within a reasonable period.

Thank you.