sujit paul
New member
- Dealer Name
- ayush kumar
- Company Name
- JioFiber
- Customer Care Number
- 18008969999
- Loss Amount
- -2222
- Ratings
- Opposite Party Address
- adityapur 1, jamshedpur,pin: 831013. jharkhand.
To the Grievance Redressal Team,
I am writing to express my profound dissatisfaction and frustration regarding the complete cessation of my JioFiber internet services, which have been non-functional since yesterday.
Despite my repeated efforts to resolve this issue through your customer support channels—having contacted them four separate times—the service remains inactive. Furthermore, I was provided with a field visit reference number, SR000039QYH9, yet no technician has visited my premises to rectify the fault. The contact information provided for the assigned technician has proven to be unreachable, as the number remains switched off, and I have been subjected to consistently false assurances from your support representatives regarding the status of my repair requests.
I would like to bring to your attention that the service provider, identified as Ayush Kumar, has provided misleading information regarding the restoration of my service. This ongoing negligence and the failure to provide the contracted service are entirely unacceptable.
Given the persistent incompetence and the lack of reliable support, I have lost all confidence in JioFiber. Consequently, I am formally requesting the immediate disconnection of my JioFiber connection (Service ID: 778562112568). Furthermore, I demand a full refund of my remaining balance in accordance with your refund policy.
Please find my account details below:
Name: Sujit Paul
Service ID: 778562112568
Address: Astha Aakar Flat, Adityapur 1, Jamshedpur, Jharkhand, Pin: 831013
Reference Number: SR000039QYH9
I expect an immediate acknowledgment of this email and a prompt confirmation regarding the processing of my disconnection and refund request. I trust that this matter will be handled with the urgency it deserves to avoid further escalation.
Regards,
Sujit Paul
I am writing to express my profound dissatisfaction and frustration regarding the complete cessation of my JioFiber internet services, which have been non-functional since yesterday.
Despite my repeated efforts to resolve this issue through your customer support channels—having contacted them four separate times—the service remains inactive. Furthermore, I was provided with a field visit reference number, SR000039QYH9, yet no technician has visited my premises to rectify the fault. The contact information provided for the assigned technician has proven to be unreachable, as the number remains switched off, and I have been subjected to consistently false assurances from your support representatives regarding the status of my repair requests.
I would like to bring to your attention that the service provider, identified as Ayush Kumar, has provided misleading information regarding the restoration of my service. This ongoing negligence and the failure to provide the contracted service are entirely unacceptable.
Given the persistent incompetence and the lack of reliable support, I have lost all confidence in JioFiber. Consequently, I am formally requesting the immediate disconnection of my JioFiber connection (Service ID: 778562112568). Furthermore, I demand a full refund of my remaining balance in accordance with your refund policy.
Please find my account details below:
Name: Sujit Paul
Service ID: 778562112568
Address: Astha Aakar Flat, Adityapur 1, Jamshedpur, Jharkhand, Pin: 831013
Reference Number: SR000039QYH9
I expect an immediate acknowledgment of this email and a prompt confirmation regarding the processing of my disconnection and refund request. I trust that this matter will be handled with the urgency it deserves to avoid further escalation.
Regards,
Sujit Paul
