Rushi@6825
New member
- Seller Name
- Flipkart Internet Private Limited / Flipkart
- Company Name
- Flipkart Internet Private Limited / Flipkart
- Product Name
- Flipkart black membership
- Website Name
- Flipkart Internet Private Limited / Flipkart
- Customer Care Number
- Not available
- Loss Amount
- 1499
- Ratings
I am filing this complaint against Flipkart regarding the continued non-resolution of an issue concerning my Flipkart Black Membership, despite making repeated attempts to obtain a proper resolution through Flipkart’s customer support channels.
I have been continuously following up with Flipkart through emails and customer-care calls for approximately one month. Despite numerous follow-ups, I have not received any satisfactory resolution to my issue. Instead, I have repeatedly been given assurances that the matter would be resolved, but no effective resolution has actually been provided.
The matter has caused me considerable inconvenience, frustration and loss of time. I have made repeated efforts to cooperate with Flipkart’s support team and have provided the information requested from my side. However, despite this, the issue remains unresolved.
My complaint/reference number is IN26080720195274443123, and the related Order ID is OD337646228047802100. These details should enable Flipkart to verify the complete history of my complaint, including my previous communications, calls, commitments and follow-ups.
I respectfully submit that merely providing repeated assurances without actually resolving the underlying issue does not constitute an adequate resolution. I have already given Flipkart sufficient opportunity to resolve the matter directly, but the prolonged delay and repeated follow-ups have caused unnecessary inconvenience.
I therefore request the Hon’ble Consumer Commission to take appropriate cognizance of the matter and direct Flipkart to:
1. Resolve my Flipkart Black Membership issue immediately and restore/provide all membership benefits to which I am entitled; OR, if restoration is not possible,
2. Refund the entire amount paid by me for the affected Flipkart Black Membership, as applicable;
3. Provide appropriate compensation for the prolonged inconvenience, harassment, loss of time and repeated follow-ups caused due to the failure to resolve the issue within a reasonable period;
4. Reimburse any reasonable costs incurred by me in pursuing the complaint/legal proceedings, as permissible; and
5. Provide a written explanation regarding the reason for the prolonged delay and failure to resolve the complaint despite repeated assurances.
I request the Hon’ble Consumer Commission to consider the complete history of the matter and grant appropriate relief in the interest of justice.
Date: 18/08/2926
Place: Unjha, Mehsana, Gujarat
I have been continuously following up with Flipkart through emails and customer-care calls for approximately one month. Despite numerous follow-ups, I have not received any satisfactory resolution to my issue. Instead, I have repeatedly been given assurances that the matter would be resolved, but no effective resolution has actually been provided.
The matter has caused me considerable inconvenience, frustration and loss of time. I have made repeated efforts to cooperate with Flipkart’s support team and have provided the information requested from my side. However, despite this, the issue remains unresolved.
My complaint/reference number is IN26080720195274443123, and the related Order ID is OD337646228047802100. These details should enable Flipkart to verify the complete history of my complaint, including my previous communications, calls, commitments and follow-ups.
I respectfully submit that merely providing repeated assurances without actually resolving the underlying issue does not constitute an adequate resolution. I have already given Flipkart sufficient opportunity to resolve the matter directly, but the prolonged delay and repeated follow-ups have caused unnecessary inconvenience.
I therefore request the Hon’ble Consumer Commission to take appropriate cognizance of the matter and direct Flipkart to:
1. Resolve my Flipkart Black Membership issue immediately and restore/provide all membership benefits to which I am entitled; OR, if restoration is not possible,
2. Refund the entire amount paid by me for the affected Flipkart Black Membership, as applicable;
3. Provide appropriate compensation for the prolonged inconvenience, harassment, loss of time and repeated follow-ups caused due to the failure to resolve the issue within a reasonable period;
4. Reimburse any reasonable costs incurred by me in pursuing the complaint/legal proceedings, as permissible; and
5. Provide a written explanation regarding the reason for the prolonged delay and failure to resolve the complaint despite repeated assurances.
I request the Hon’ble Consumer Commission to consider the complete history of the matter and grant appropriate relief in the interest of justice.
Date: 18/08/2926
Place: Unjha, Mehsana, Gujarat