Complaint Regarding Non-Refund of Amount After Cancellation of Railway Ticket

PARTHRAWAL

New member
Company Name
IRCTC
Website Name
https://www.irctc.co.in/
Customer Care Number
14646.
Loss Amount
19740
Ratings
5.00 star(s)
Opposite Party Address
4th Floor, Tower-D,
World Trade Center, Nauroji Nagar,
New Delhi-110029
Dear Sir/Madam,

I am writing to raise a complaint regarding the non-refund of the ticket amount after cancellation of my railway ticket.

The ticket was cancelled a considerable time ago, but the eligible refund amount has still not been credited to my account. I have also already raised a query/complaint through the IRCTC Query Portal, but despite the passage of considerable time, I have not received any satisfactory response or resolution.

I request you to kindly look into the matter on priority and provide the following:

The current status of my refund.
The reason for the delay in processing the refund.
The expected date by which the refund will be credited.
Immediate processing of the pending refund, if it has not already been initiated.

Ticket/PNR Details:
PNR No.: 8652943700
Ticket/Transaction ID: 100006808719675
Date of Journey: 31/10/2026
Date of Cancellation: 1/9/2026
Refund Amount Expected: ₹19740
IRCTC Query/Complaint No.: 885824777694875137

I request you to resolve this issue at the earliest and credit the eligible refund amount to the original payment account.
 
Back
Top