gowthamikurupati
New member
- Institute Name
- Planetspark
- Customer Care Number
- +91 79823 81893
- Loss Amount
- 128000
- Ratings
- Opposite Party Address
- WINSPARK INNOVATIONS LEARNING
PRIVATE LIMITED
1st Floor, Unit No. 104 A - B, Tower
A, Unitech Cyber Park, Gurugram, Haryana,
122001
PAN: AACCW0043L
GSTIN: 06AACCW0043L1ZG
Dear Sir/Madam,
I would like to raise a complaint against PlanetSpark for not processing my refund despite multiple follow-ups.
I enrolled my child in their program under Enrolment ID: 122716 and raised a refund request under Ticket Number: 438398. It has been more than 50 days, and the company has neither processed the refund nor provided any proper response.
We have not attended any regular classes. Only the beneficiary and counseling sessions were attended. Due to personal schedule constraints, we clearly informed the company that we are unable to continue with the classes and requested cancellation.
Despite repeated attempts to contact their support team through calls and emails, there has been no proper response or resolution. The delay and lack of communication from the company are causing unnecessary stress and inconvenience.
Issue:
Refund not processed for more than 50 days
No response from customer support despite daily follow-ups
Service not utilized (except initial sessions)
Contact Details:
Name: Gowthami
Phone: +91 9100602605 / +91 9908795347 / +91 9524562488
Email: gowthamikurupati9@gmail.com
I kindly request you to intervene in this matter and help me get my refund at the earliest.
Thank you for your support.
Sincerely,
Gowthami
I would like to raise a complaint against PlanetSpark for not processing my refund despite multiple follow-ups.
I enrolled my child in their program under Enrolment ID: 122716 and raised a refund request under Ticket Number: 438398. It has been more than 50 days, and the company has neither processed the refund nor provided any proper response.
We have not attended any regular classes. Only the beneficiary and counseling sessions were attended. Due to personal schedule constraints, we clearly informed the company that we are unable to continue with the classes and requested cancellation.
Despite repeated attempts to contact their support team through calls and emails, there has been no proper response or resolution. The delay and lack of communication from the company are causing unnecessary stress and inconvenience.
Issue:
Refund not processed for more than 50 days
No response from customer support despite daily follow-ups
Service not utilized (except initial sessions)
Contact Details:
Name: Gowthami
Phone: +91 9100602605 / +91 9908795347 / +91 9524562488
Email: gowthamikurupati9@gmail.com
I kindly request you to intervene in this matter and help me get my refund at the earliest.
Thank you for your support.
Sincerely,
Gowthami