sundeepRana
New member
- Dealer Name
- AIRTEL
- Company Name
- Airtel
- Customer Care Number
- 121
- Loss Amount
- 2355
- Ratings
- Opposite Party Address
- AIRTEL GANDHINAGAR
To,
The Customer Grievance Officer
Bharti Airtel Limited
Saragasan, Gandhinagar.
Date: 06.10.2025
Subject: Complaint Regarding Non-Provision of Internet Services and Non-Refund of Amount Paid
Dear Sir/Madam,
I am writing to formally lodge a complaint regarding a highly unsatisfactory experience I have had with your internet services.
I had subscribed to an Airtel internet connection under the name SANDEEPKUMAR K RANA, registered with the mobile number 9033737727 and customer ID/account number #20033392450
Despite making the full payment in advance, your services were never activated/provided properly. I raised several complaints with your customer support team, but there was no resolution. After facing continuous inconvenience and no internet service for a long period, I had no choice but to cancel the connection.
Even after the cancellation, it has been more than 15 days, and I have not received any refund of the amount I had paid in advance. This is unacceptable and amounts to deficiency in service, as well as unjust enrichment on your part.
I request Airtel to process the full refund of the amount paid at the earliest. Please find the details below:
I expect a prompt resolution, along with a confirmation of the refund status.
Sincerely,
Sandeepkumar Rana
B204, The View, Saragasan, Gandhinagar.
Info.infinitedrishty@gmail.com
9033737727
The Customer Grievance Officer
Bharti Airtel Limited
Saragasan, Gandhinagar.
Date: 06.10.2025
Subject: Complaint Regarding Non-Provision of Internet Services and Non-Refund of Amount Paid
Dear Sir/Madam,
I am writing to formally lodge a complaint regarding a highly unsatisfactory experience I have had with your internet services.
I had subscribed to an Airtel internet connection under the name SANDEEPKUMAR K RANA, registered with the mobile number 9033737727 and customer ID/account number #20033392450
Despite making the full payment in advance, your services were never activated/provided properly. I raised several complaints with your customer support team, but there was no resolution. After facing continuous inconvenience and no internet service for a long period, I had no choice but to cancel the connection.
Even after the cancellation, it has been more than 15 days, and I have not received any refund of the amount I had paid in advance. This is unacceptable and amounts to deficiency in service, as well as unjust enrichment on your part.
I request Airtel to process the full refund of the amount paid at the earliest. Please find the details below:
- Company Name: Infinite Drishty IT Solutions
- POC Name and Number: sandeepkumar kishorkumar, 9033737727
- Registered Mobile Number: 9033737727
- Connection Type: AIRFIBER
- Date of Payment: 13.09.2025
- Amount Paid: ₹2355.28
- Date of Cancellation Request: 19.09.2025
- Reference/Ticket Number (if any): [Insert Reference Number]
I expect a prompt resolution, along with a confirmation of the refund status.
Sincerely,
Sandeepkumar Rana
B204, The View, Saragasan, Gandhinagar.
Info.infinitedrishty@gmail.com
9033737727