Complaint Regarding Non-Delivery & Suspected Fraud – Order CRIN58137_https://thecraze.in/

P

Praveen Gedela

New member
Dealer Name
thecraze.in
Company Name
thecraze
Loss Amount
1200
Ratings
1.00 star(s)
Opposite Party Address
GLOCOM IMPORTS PRIVATE LIMITED
GROUND FLOOR, PLOT NO.12, D.NO.12, RAMALINGAM STREET, SEKARAN NAGAR, PERUMBAKKAM, CHENNAITAMIL NADU 600100CIN U52393TN2021PTC141722
Dear Sir/Madam,

I would like to lodge a formal complaint regarding a non-delivered online order placed on your website
thecraze.in

Online Shopping India | Trendy Bags, Home, Gifts & Lifestyle | Craze

Shop online in India at Craze for exclusive, trendy everyday finds across bags, home essentials, toys, kitchen tools, beauty accessories, travel items, organisers, gifts and more. Discover stylish, useful products you won’t easily find elsewhere, with exciting deals, free delivery and everyday...
thecraze.in thecraze.in
.

  • Order ID: CRIN58137
  • Order Date: 23rd May 2026
  • Issue: Non-delivery of product
At the time of purchase, the website indicated that the order would be shipped internationally. However, despite waiting for a reasonable period, the order has still not been delivered, and there has been no proper communication or tracking update provided.(Online Shopping India | Trendy Bags, Home, Gifts & Lifestyle | Craze)

Upon further checking reviews and feedback about this website, I came across multiple complaints from customers reporting similar issues, including non-delivery and lack of customer support. This raises serious concerns about the authenticity and credibility of this platform.

Additionally:
  • There is no clear complaint redressal mechanism available on the website
  • Ownership details and contact support are unclear or missing
  • No response has been received on follow-ups
Considering the above, I strongly suspect that this could be a fraudulent or misleading platform, leading to financial loss for many customers.

I request the concerned authority to:
  1. Investigate the website and its operations immediately
  2. Take appropriate action against the platform if fraud is confirmed
  3. Assist me in obtaining a full refund of the amount paid
I am ready to provide payment proof, order details, and any additional information required for investigation.

Kindly treat this matter as urgent and take necessary action at the earliest.

Thanking you.
G Praveen
8735875153
 
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