Complaint regarding non-delivery of TV and refund of payment

SOURABHCHOUGULE

New member
Dealer Name
SACHIN KADAM AND BHARAT DADASO CHOUGULE
Company Name
NEO STAR ENTEPRISE
Product Name
43' ANDROID LED TV
Customer Care Number
9323331008
Loss Amount
16000
Ratings
5.00 star(s)
Opposite Party Address
MIRAJ MALGAON ROAD NEAR AWATI PETROL PUMP MIRAJ 9323331008 9588490515
To
The Consumer Disputes Redressal Commission

Subject: Complaint regarding non-delivery of TV and refund of payment

Respected Sir/Madam,

I, Sourabh Chougule, would like to file a complaint against Neo Star.

On 28/04/2025, I made a payment of ₹16,000 via UPI to the company Representative Bharat Dadaso Chougules UPI for purchasing a television. The company assured me that the TV would be delivered within the promised time. However, despite making full payment, I have neither received the TV nor any refund.

I have tried contacting the company multiple times, but they have failed to respond or resolve my issue. This act amounts to unfair trade practice and cheating.

I request you to kindly:

  1. Direct the company to refund my full amount of ₹16,000
  2. Provide compensation for mental harassment
  3. Take strict legal action against the company
I have attached all necessary proof of payment and communication for your reference.

Thanking you.

Yours faithfully,
Sourabh Chougule
9850511009
 

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