Complaint Regarding Non-Delivery of Online Order from RVS Collection

G.Gomathi

G.Gomathi

New member
Website Name
RVS COLLECTION WHATSAPP GROUP
Loss Amount
899
Ratings
2.00 star(s)
I am writing to lodge a formal complaint regarding the non-delivery of an online order placed with RVS Collection. I had ordered a dress on 2nd November 2025, for an amount of ₹899. However, as of today, 12th December 2025, I have not received the parcel.

Despite multiple attempts to contact the seller, I have not received any proper response or resolution. This delay has caused inconvenience and raises concerns about unethical business practices by the seller.

Order Details:

· Seller Name: RVS Collection / RVS Boutique

· Product: Dress

· Order Date: 02-11-2025

· Amount Paid: ₹899

· Mode of Purchase: Online

· Issue: Non-delivery of the product

I kindly request the Consumer Protection Department to take necessary action against the seller and help me get a refund or ensure delivery of the product at the earliest.
 

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New legal update..

Please follow the below steps:

Step 1
If you have paid through UPI like paytm or googlepay, visit NPCI website and register your complaint.

National Payments Corporation of India (NPCI) - Enabling digital payments in India

National Payments Corporation of India is an Umbrella Organisation that facilitates services like UPI Payment, Bharat Bill Pay, RuPay Card, FASTag, NACH, UPI & Adhaar Based Digital Payments in India. Know More.
www.npci.org.in www.npci.org.in

Step 2
File an Online complaint with National Cyber Crime Reporting Portal: https://cybercrime.gov.in

Step 3
File a complaint with Payment Gateway Service Provide

If they receive too many complaint, they will instantly banned the website and the payment gateway.
 
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