Rita Mathur
New member
- Dealer Name
- Professional courier
- Company Name
- Professional courier Mumbai
- Loss Amount
- 650
- Ratings
- Opposite Party Address
- Mumbai
Dear Sir/Madam,
I booked a consignment through Professional Courier on 20 May 2026 under AWB No. KUR7006383215 from Mumbai.
Despite the passage of several weeks, I have not received the parcel. I made repeated attempts to contact your customer care team through phone calls and messages. After considerable follow-up, I was informed that my parcel has been lost by Professional Courier.
I am now trying to register a refund and compensation claim; however, the contact numbers provided are either unreachable or unresponsive. I have been unable to obtain any information regarding the claim procedure.
Through this email, I request your immediate assistance and a clear written response regarding:
I booked a consignment through Professional Courier on 20 May 2026 under AWB No. KUR7006383215 from Mumbai.
Despite the passage of several weeks, I have not received the parcel. I made repeated attempts to contact your customer care team through phone calls and messages. After considerable follow-up, I was informed that my parcel has been lost by Professional Courier.
I am now trying to register a refund and compensation claim; however, the contact numbers provided are either unreachable or unresponsive. I have been unable to obtain any information regarding the claim procedure.
Through this email, I request your immediate assistance and a clear written response regarding:
- The current status of my consignment.
- The official procedure for filing a refund/compensation claim.
- The timeline within which my claim will be processed.
- Compensation for the loss of my parcel and the inconvenience caused.