Bimal Patel
New member
- Model
- OLA S1X
- Dealer Name
- Ola Electric Showroom Raja Puri Dwarka
- Company Name
- Ola Electric Mobility Limited
- Customer Care Number
- 08068964050
- Loss Amount
- 100000
- Ratings
- Opposite Party Address
- Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bengaluru, Karnataka – 560034, India.
I am writing to express my deep disappointment with the after-sales service I have received regarding my EV scooter.
My scooter has been at Ola's authorized service center in Moti Nagar Delhi for more than three months. Such an unreasonable delay is unacceptable, especially considering that the scooter is my primary mode of transportation. What is even more frustrating is the lack of communication and transparency from the service center. This has caused me significant inconvenience and has severely affected my confidence in the brand.
I want all my money refunded to me with interest plus 20000 extra for all the hassle I have experienced in last 3 months for using public transport, cab/bike booking apps including Ola (which is so frustrating due to numerous cancellations and drivers don't come even after confirming the ride), Rapido, Uber etc. so that I can go ahead and buy from a brand with good after sale services. Ola EV scooters are completely unreliable given the fact that even after a small shower of rain, the scooter can get errors which can't be resolved by anyone else other than the service center and they have more than 700 scooters lying here and there at the service center for months to get repaired. I can submit the video proof of that. After seeing the condition of the service center and the lack of repair persons, I don't think they will be able to repair my scooter for coming 6 months.
I am a handicap person but still managed to visit the service center twice with no solution at all. Hence, I want my money refunded so that I can invest in a brand who can promise good before and after sales, for example: Bajaj, Hero, TVS, Ather etc.
My scooter has been at Ola's authorized service center in Moti Nagar Delhi for more than three months. Such an unreasonable delay is unacceptable, especially considering that the scooter is my primary mode of transportation. What is even more frustrating is the lack of communication and transparency from the service center. This has caused me significant inconvenience and has severely affected my confidence in the brand.
I want all my money refunded to me with interest plus 20000 extra for all the hassle I have experienced in last 3 months for using public transport, cab/bike booking apps including Ola (which is so frustrating due to numerous cancellations and drivers don't come even after confirming the ride), Rapido, Uber etc. so that I can go ahead and buy from a brand with good after sale services. Ola EV scooters are completely unreliable given the fact that even after a small shower of rain, the scooter can get errors which can't be resolved by anyone else other than the service center and they have more than 700 scooters lying here and there at the service center for months to get repaired. I can submit the video proof of that. After seeing the condition of the service center and the lack of repair persons, I don't think they will be able to repair my scooter for coming 6 months.
I am a handicap person but still managed to visit the service center twice with no solution at all. Hence, I want my money refunded so that I can invest in a brand who can promise good before and after sales, for example: Bajaj, Hero, TVS, Ather etc.