Complaint regarding Ditch the Guilt (an online chocolate retailer) contact/tracking issues

Mayur Jala

New member
Company Name
Ditch the guilt
Product Name
Chocolates
Loss Amount
89
Ratings
1.00 star(s)
I'm filing this complaint against Ditch the Guilt (an online chocolate retailer) for failure to deliver my order and lack of communication regarding the same.


Details of the Complaint:

Date of Order: [August 22 2026]
Order Number: [#86057]
Description of Goods Ordered: Biscoff • 18g Protein • Sugar Free Center-Filled Chocolate Bar • 100g (Launching Soon), Hazelnuts (Italian) • 25g Protein • Sugar Free Dark Chocolate Bar • 100g = 2 items from Ditch the Guilt official website
Amount Paid: ₹[89]
Mode of Payment: [UPI]

It has been trying to contact to his customer care number as 9004348433 this are also whatsapp no.but is not whatsapp number, yet I have neither received the products nor any shipping or delivery update/tracking. I have also attempted to contact the seller via email/social media, but there has been no satisfactory response or resolution.
 
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