remyamr
New member
- Seller Name
- Myntra online shopping app
- Company Name
- Myntra
- Product Name
- Converse Chuck Taylor All Star Maiden Streer Mid Top Sneaker
- Website Name
- www.myntra.com
- Customer Care Number
- 08040011450
- Loss Amount
- 0
- Ratings
- Opposite Party Address
- Myntra Designs Pvt. Ltd,
3rd/4th Floor, AKR Tech Park, 7th Mile, Krishna Reddy Industrial Area, Kudlu Gate, Bengaluru – 560068, Karnataka, India
Complainant: REMYA M. R
Opposite Party: Myntra Designs Private Limited
I placed an order through the Myntra online platform on 24.09.2026, bearing Order ID # 1342068 80546975673601. At the time of placing the order, a delivery date which as 28th September 2026, was provided by Myntra.
However, the order was not delivered within the promised delivery period. I waited for the order relying on the delivery commitment provided by Myntra and spent considerable time following up regarding the delayed delivery.
Subsequently, instead of delivering the order, they have delayed the delivery to October 1st. And i have raised an issue regarding the same. But later Myntra cancelled the order from its end without obtaining my consent. I had not requested cancellation of the order.
The prolonged delay followed by unilateral cancellation caused me considerable inconvenience, wasted my time, and resulted in additional inconvenience in making alternative arrangements. The conduct of the opposite party has caused me unnecessary hardship despite my having placed the order and relied upon the delivery commitment given by the platform.
I therefore submit that the service provided y the opposite party was deficient and that I have suffered inconvenience and loss as a consumer.
Details of the transaction
Order ID: 1342068 80546975673601
Order Date: 24.09.2026
Product: Converse Chuck Taylor All Star Maiden Streer Mid Top
Order Amount: ₹4049.
Promised Delivery Date: 28.09.2026 & 01.10.2026
Actual Cancellation Date: 03.10.2026
Cancellation initiated by: Myntra
Refund received/pending: received
I am enclosing copies/screenshots of the order confirmation, promised delivery date, tracking details, cancellation notification, payment details, and relevant communication with Myntra as supporting documents.
Opposite Party: Myntra Designs Private Limited
I placed an order through the Myntra online platform on 24.09.2026, bearing Order ID # 1342068 80546975673601. At the time of placing the order, a delivery date which as 28th September 2026, was provided by Myntra.
However, the order was not delivered within the promised delivery period. I waited for the order relying on the delivery commitment provided by Myntra and spent considerable time following up regarding the delayed delivery.
Subsequently, instead of delivering the order, they have delayed the delivery to October 1st. And i have raised an issue regarding the same. But later Myntra cancelled the order from its end without obtaining my consent. I had not requested cancellation of the order.
The prolonged delay followed by unilateral cancellation caused me considerable inconvenience, wasted my time, and resulted in additional inconvenience in making alternative arrangements. The conduct of the opposite party has caused me unnecessary hardship despite my having placed the order and relied upon the delivery commitment given by the platform.
I therefore submit that the service provided y the opposite party was deficient and that I have suffered inconvenience and loss as a consumer.
Details of the transaction
Order ID: 1342068 80546975673601
Order Date: 24.09.2026
Product: Converse Chuck Taylor All Star Maiden Streer Mid Top
Order Amount: ₹4049.
Promised Delivery Date: 28.09.2026 & 01.10.2026
Actual Cancellation Date: 03.10.2026
Cancellation initiated by: Myntra
Refund received/pending: received
I am enclosing copies/screenshots of the order confirmation, promised delivery date, tracking details, cancellation notification, payment details, and relevant communication with Myntra as supporting documents.
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