Complaint Regarding Delay in New Airtel Fiber Connection Installation

N

Nilamadhab Mishra

New member
Loss Amount
2828
Ratings
1.00 star(s)
I had applied for a new Airtel Wi-Fi connection on 26/06/2025 for Gate 2, Tata Steel Limited, Angul,Odisha I was contacted by your executive, Mr. Debasish (Mobile: 8093409043), who assured me that the installation would be completed by 27/06/2025.screenshot for your reference attached.

However, the installation was only booked on 30/06/2025 under Request ID: 0673222618641, after I made a payment of Rs. 2,828. Since then, there has been no proper communication from Mr. Debasish. Despite multiple follow-ups, he is now not answering my calls, and the installation remains incomplete.This is already 15 days gap after payment but i didnot get any response for installation.

This delay is causing significant issues for both my client and my organization. I kindly request your urgent intervention to resolve this matter and ensure the installation is completed at the earliest.
Regards
Nilamadhab Mishra
9937211279
 

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Hello @Nilamadhab Mishra

Thank you for reaching out. We noticed that you are facing the similar problem that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

Please Note: The process of filing complaint in the Consumer Forum is same, even if the Company is different.

K

Thread 'Filing a case on Jio fiber.'

I’ve booked a new installation of jio fiber on 12 April 2025 it’s been more than 35 days on 16 May 2025. They didn’t turn up for installation, no updates at all and not even refunding the payment I made. Requested in a good way for like 10 times. They’re just taking it for granted and scamming. I’m writing to file for refund.

If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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