Complaint Regarding Defective Fire-Boltt Earbuds Purchased Through Flipkart – Request for Replacement/Refund and Compensation

Durgesh Singh

New member
Dealer Name
BTPL Distribution Private Limited
Company Name
Fire-Boltt / Fire-Boltt brand
Product Name
Fire-Boltt Aero Fit TWS True Wireless Earbuds, Custom EQ Profiles, 50H Battery, Quad Mic ENC, BT 5.4 Bluetooth
Customer Care Number
022-6908981
Loss Amount
718
Ratings
1.00 star(s)
Opposite Party Address
113, Maker Chambers III, 11th Floor, Nariman Point, Mumbai – 400021, Maharashtra, India
Consumer Complaint – Defective Fire-Boltt Earbuds


I purchased Fire-Boltt Earbuds, which were delivered to me on 18/08/2026 under Order ID OD338388620256448500. The product was received in a defective/damaged condition, as clearly visible in the attached photographs.


The earbuds appear to have a serious physical defect, and the product is not in acceptable condition for use. I request the concerned company/seller to provide an immediate replacement or full refund.


Despite being a newly delivered product, receiving it in such condition has caused unnecessary inconvenience and loss of time. I am attaching photographic evidence of the defective product along with my complaint.


I request the Consumer Forum/National Consumer Helpline to take appropriate action and ensure that I receive a proper resolution, including refund/replacement and compensation for the inconvenience caused.


Order ID: OD338388620256448500
Product: Fire-Boltt Earbuds
Delivery Date: 18/08/2026
Evidence: Photographs of defective product attached.
 

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