Complaint Regarding Chocolate Order – No Response Received

Glory

New member
Seller Name
Ditch the Guilt
Company Name
Ditch the Guilt
Product Name
Chocolate
Website Name
Ditch the Guilt
Loss Amount
178
Ratings
1.00 star(s)
I am writing to raise a formal complaint regarding my order #142792, placed on October 9, 2026, for a total amount of ₹178. Ditch the Guilt website

My order status still shows “Confirmed – We're preparing these items for shipping.” However, I have not received my order or any proper update regarding its shipment.

I have already emailed your team asking for the status of my order, but I have not received a response.

This delay and lack of communication are disappointing. I request that you investigate this matter immediately and provide a confirmed delivery date. If you cannot fulfill the order, please initiate a full refund of ₹178.

If I do not receive a response or resolution within 48 hours, I will escalate this complaint to the National Consumer Helpline.

Please acknowledge this complaint and provide a complaint reference number.

Order ID: #142792
Order Date: October 9, 2026
Order Amount: ₹178

I have attached my order confirmation and previous email for reference.

Regards,
Glory Raju
 

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