Complaint Au small bank - Car NOC

V

vikas sharma

New member
Bank Name
AU SMALL BANK
Loss Amount
3000
Ratings
1.00 star(s)
Opposite Party Address
Au small bank near zorawar singh chowk jammu
Here's the updated complaint letter:

*Subject: Complaint against AU Small Finance Bank, Zorawar Singh Chowk Branch, Jammu for Non-Receipt of Duplicate NOC*

Dear Sir/Madam,

I am writing to express my extreme disappointment and frustration with the service provided by AU Small Finance Bank, Zorawar Singh Chowk Branch, Jammu. Despite clearing my car loan in 2024, I have not received the duplicate No Objection Certificate (NOC) from the bank, which is essential for selling my vehicle and transferring ownership to another person.

*Details of the Issue:*

- Loan Account Number: [Please provide loan account number]
- Vehicle Details: Car No. JK02CF0965
- Date of Loan Closure: [Please provide date of loan closure]
- Date of NOC Application: [Please provide date of NOC application]

Despite applying for the NOC three months ago, I have not received it till date. This delay has caused me immense inconvenience and financial loss. I request you to take immediate action and provide me with the duplicate NOC.

*Relief Sought:*

- Issue duplicate NOC for my vehicle
- Take necessary actions against the officials responsible for the delay
- Provide compensation for the loss incurred due to the bank's negligence

I request you to look into this matter urgently and take necessary actions. If I do not receive a satisfactory response within the next 7-10 days, I will be forced to take further action, including filing a complaint with the banking ombudsman and registering an FIR.

*Contact Information:*

- Name: Vikas Sharma
- Contact Number: 7006914051
- Vehicle Number: JK02CF0965

Sincerely,

Vikas Sharma

Please review and let me know if you need any further changes!
 
Hello @vikas sharma

Before proceeding further, we recommend that you first send an email at (customercare@aubank.in) to the customer care department of the Au small bank, clearly outlining your concerns and requesting to NOC.

This step not only gives the company a chance to address the issue but also helps strengthen your case if you decide to file a complaint with the Consumer Forum later.

Please wait for a reasonable time for their response. If they do not respond or fail to resolve the matter satisfactorily, feel free to reach out to us again. When you do, kindly include a copy of your email to them and any response (if received), so we can guide you on the next steps.

Thanks
 
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