- Policy Name
- Motor Insurance
- Company Name
- United India Insurance
- Loss Amount
- 41202
- Ratings
Complaint against: United India Insurance Co. Ltd. (Insurer); Policybazaar Insurance Brokers Pvt. Ltd. (Broker)
Policy No.: 22300031260161109177
Claim No.: 2230003126C07023001
Vehicle: Mahindra XUV300, KA02MS7822
Date of loss: 31 August 2026
Complaint type: Motor claim - delay in settlement / repeated document requests
Details:
My vehicle was damaged in an accident on 31 August 2026 and I registered the claim above. The surveyor's inspection has been completed and approved, the vehicle has been repaired at Sireesha Mahindra Service Center, Magadi Road, Bangalore, and I have taken delivery.
I have submitted the documents requested for reimbursement three times . Each time, I receive another request for the same documents, with no explanation of what is actually missing. I also submitted the signed Satisfaction/Discharge Voucher for Rs. 41,202/- on 16 October 2026.
I complained in writing to United India Insurance on 13 September 2026 about the delay in surveyor assignment, and to Policybazaar on 16 October 2026 about the pending reimbursement. I have received no resolution. I have also raised this with the Finance Ministry.
Relief sought:
1. Review the documents already submitted and confirm in writing that nothing further is required, or list any genuinely missing item once, with the reason.
2. Approve the claim and release the reimbursement of Rs. 41,202/- immediately.
3. Pay interest for the delay as required under the IRDAI (Protection of Policyholders' Interests) Regulations, 2017, which require settlement within 30 days of the last necessary document.
4. Nominate one officer to handle this claim until it is settled.
Manoj G Gangatkar
No. 11, 1st Cross, Priyadarshini Layout, Mudalapalya, Nagarbhavi Post, Bangalore - 560072
Mobile: 9110221890 | Email: manojg191@gmail.com
Policy No.: 22300031260161109177
Claim No.: 2230003126C07023001
Vehicle: Mahindra XUV300, KA02MS7822
Date of loss: 31 August 2026
Complaint type: Motor claim - delay in settlement / repeated document requests
Details:
My vehicle was damaged in an accident on 31 August 2026 and I registered the claim above. The surveyor's inspection has been completed and approved, the vehicle has been repaired at Sireesha Mahindra Service Center, Magadi Road, Bangalore, and I have taken delivery.
I have submitted the documents requested for reimbursement three times . Each time, I receive another request for the same documents, with no explanation of what is actually missing. I also submitted the signed Satisfaction/Discharge Voucher for Rs. 41,202/- on 16 October 2026.
I complained in writing to United India Insurance on 13 September 2026 about the delay in surveyor assignment, and to Policybazaar on 16 October 2026 about the pending reimbursement. I have received no resolution. I have also raised this with the Finance Ministry.
Relief sought:
1. Review the documents already submitted and confirm in writing that nothing further is required, or list any genuinely missing item once, with the reason.
2. Approve the claim and release the reimbursement of Rs. 41,202/- immediately.
3. Pay interest for the delay as required under the IRDAI (Protection of Policyholders' Interests) Regulations, 2017, which require settlement within 30 days of the last necessary document.
4. Nominate one officer to handle this claim until it is settled.
Manoj G Gangatkar
No. 11, 1st Cross, Priyadarshini Layout, Mudalapalya, Nagarbhavi Post, Bangalore - 560072
Mobile: 9110221890 | Email: manojg191@gmail.com