Complaint against toothsi

S

soundarya

New member
Dealer Name
Toothsi
Company Name
Toothsi
Product Name
Invisible aligners
Loss Amount
20000
Ratings
1.00 star(s)
Opposite Party Address
Toothsi aligners
Hi ... I've started the process in toothsi with the part payment by the guidance of doctor Anand... after that victor the relationship manager called me and he told the process has started but the process delayed and I requested victor not to call at specific time period because of my maternity medical issues and not to ask about the payment becoz the consulted doctor has mentioned about the part payment and some specific amount but my rm has mentioned some amount and asked n number of times about the payment.....I'm frustrated about his behaviour...so I decided to get rid of this treatment....but the cancellation
Fee amount is 20000.... I don't know the process has not started yet...the doctor consultation only held two time that to agree about the plan....other things has not been started why I need to pay the entire part payment...they are not responding by not picking up the call...the customer support just raised a ticket but not responding
 

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  • Use Consumer Complaint Platforms:
    • File a complaint on platforms like Consumer Forum, National Consumer Helpline (consumerhelpline.gov.in), or complaint websites such as Consumer Complaints or Social media channels.
    • Public complaints on social media often get faster responses.
  • Send a Legal Notice:
    • If all else fails, consider sending a legal notice citing unfair trade practice under the Consumer Protection Act.
    • You may consult a consumer rights lawyer or use online legal aid services for drafting.
 
Before proceeding further, we recommend that you first send an email to the customer care department of the makeO (Info@skinnsi.in, customersupport@toothsi.in) and also send a message on their WhatsApp number (+91 897 694 1251), clearly outlining your concerns.

This step not only gives the company ( makeO) a chance to address the issue but also helps strengthen your case if you decide to file a complaint with the Consumer Forum later.

Supporting Judgment:

MakeO Toothsi Skin Experience Centre V/S Nidhi Singh - Consumer Court Case - 2024-06-21

Consumer Court Case against MakeO Toothsi Skin Experience Centre V/S Nidhi Singh - Consumer Court Case against - MakeO Toothsi Skin Experience Centre
www.consumercourt.in www.consumercourt.in

Please wait for a reasonable time for their response. If they do not respond or fail to resolve the matter satisfactorily, feel free to reach out to us again. When you do, kindly include a copy of your email to them and any response (if received), so we can guide you on the next steps.

Best regards,
Thanks
 
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