complaint against Standard Chartered Bank credit card not issue but imposing charges card no. 4622695261512104

RAJESH_1987

New member
Bank Name
Standard Chartered Bank
Customer Care Number
06746601444
Loss Amount
1500
Ratings
1.00 star(s)
Opposite Party Address
Ground Floor, Shop No. B/2, BMC Bhawani Commercial Complex, Bhubaneswar, Odisha 751007.
Dear Consumer Court Team,

I am writing to formally lodge a complaint against Standard Chartered Bank regarding an issue that remains unresolved despite multiple attempts to address it directly with the bank.

I had applied for a credit card from Standard Chartered Bank, but I have never received the card. However, despite not receiving or activating the card, the bank has been imposing charges on the account. I have repeatedly contacted their customer service via email to report this issue and request a resolution, yet my concerns have not been addressed, and the problem persists.

The unjust billing on a card I have never used or activated is causing undue stress and financial inconvenience. I request the Consumer Court to intervene and take necessary action to resolve this matter urgently. Specifically, I seek:

  1. Immediate cancellation of any charges or bills imposed on this unreceived card.
  2. Closure of the credit card account to prevent further unauthorized billing.
  3. A written confirmation from Standard Chartered Bank stating that I am not liable for any charges.
I am attaching all relevant communication, including previous complaint emails sent to the bank, for your reference. Please let me know if any additional details are required.

I appreciate your prompt attention to this matter and look forward to a resolution at the earliest.
 
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