suryatapa mondal
New member
- Seller Name
- Supercomnet
- Company Name
- Flipkart
- Product Name
- Streax hair colour golden brown
- Website Name
- Flipkart
- Loss Amount
- 189
- Ratings
Dear Sir/Madam,
I am writing to lodge a formal complaint against the seller SuperComNet for delivering a product that is completely different from the one I ordered.
I ordered Streax Cream Hair Colour (Golden Brown) worth ₹189 through Flipkart. However, instead of the hair colour, I received an empty perfume box. The box contains only the product manual/leaflet, but the actual product is missing. The hair colour that I paid for was not delivered.
This incident has caused me financial loss, mental harassment, inconvenience, and a complete loss of trust in the seller. Delivering a wrong and empty product is a clear case of deficiency in service and an unfair trade practice. I am deeply disturbed by this incident and uncertain whether I will receive a refund.
I request the Hon'ble Consumer Commission to kindly investigate this matter, take appropriate action against the seller SuperComNet, and direct the seller to provide a full refund of ₹189. I also request that suitable action be taken to prevent such fraudulent practices from affecting other consumers.
I am enclosing all relevant documents, including the order details, invoice, photographs of the package, and the product received, as evidence in support of my complaint.
I sincerely request you to consider my complaint and provide me with appropriate relief at the earliest.
Thank you.
Yours faithfully,
SURYATAPA MONDAL
9339472769
mondalsurya903@gmail.com
I am writing to lodge a formal complaint against the seller SuperComNet for delivering a product that is completely different from the one I ordered.
I ordered Streax Cream Hair Colour (Golden Brown) worth ₹189 through Flipkart. However, instead of the hair colour, I received an empty perfume box. The box contains only the product manual/leaflet, but the actual product is missing. The hair colour that I paid for was not delivered.
This incident has caused me financial loss, mental harassment, inconvenience, and a complete loss of trust in the seller. Delivering a wrong and empty product is a clear case of deficiency in service and an unfair trade practice. I am deeply disturbed by this incident and uncertain whether I will receive a refund.
I request the Hon'ble Consumer Commission to kindly investigate this matter, take appropriate action against the seller SuperComNet, and direct the seller to provide a full refund of ₹189. I also request that suitable action be taken to prevent such fraudulent practices from affecting other consumers.
I am enclosing all relevant documents, including the order details, invoice, photographs of the package, and the product received, as evidence in support of my complaint.
I sincerely request you to consider my complaint and provide me with appropriate relief at the earliest.
Thank you.
Yours faithfully,
SURYATAPA MONDAL
9339472769
mondalsurya903@gmail.com
