ravidasrcom
New member
- Dealer Name
- Jio Fiber Boy
- Company Name
- Reliance Jio Infocomm Ltd. (JioFiber)
- Customer Care Number
- 18008969999
- Loss Amount
- 100000
- Ratings
- Opposite Party Address
- AL Block, Flat 191 Salt Lake Sector 2, Kolkata – 700091
To,The Hon’ble Consumer Disputes Redressal Forum,
I, Kaushalya Devi, am filing this complaint against Reliance Jio Infocomm Ltd. (JioFiber) for deficiency of service, unfair trade practice, and harassment.
I, Kaushalya Devi, am filing this complaint against Reliance Jio Infocomm Ltd. (JioFiber) for deficiency of service, unfair trade practice, and harassment.
- On 10th October 2026, I applied for a new JioFiber connection and made the required payment (Order No: NO0001GBG9M4).
- Despite repeated assurances, the installation has not been completed. The engineers kept rescheduling visits without resolution.
- Customer support agents have behaved rudely. In one instance, an agent named Muskan abruptly disconnected my call without providing any assistance.
- I was subjected to misbehavior and threats during my attempts to seek help, leaving me helpless and professionally impacted.
- Till date, neither the service has been provided nor has my payment been refunded.This conduct amounts to:
- Deficiency in service under the Consumer Protection Act, 2019.
- Unfair trade practice by taking money without delivering the promised service.
- Mental harassment due to rude behavior and threats.
- Complainant Details:
- Name: Kaushalya Devi
- Contact No: 7890634890
- Address: AL 191, Salt lake Sec 2, kolkata 700091
- Date: 10 Oct 2026
