karan mahesh kalwani
New member
- Model
- OLA S1 AIR
- Dealer Name
- OLA Electric jalgaon
- Company Name
- Ola ELectric Technologies Pvt Ltd
- Customer Care Number
- 8033113311
- Loss Amount
- 200000
- Ratings
- Opposite Party Address
- Ola Electric Technologies PVT LTD Regent Insignia, #414, 3rd Floor, 4th Block 17th Main, 100 Feet Road Koramangala, Bengaluru, Karnataka 560034 India
Order ID: OET-492115120190823-ID0151
Owner Name: Haresh Arjundas Kalwani
Registered Mobile No: 8459589338
Purchase Date: 28 sep 2023
Vehicle Registration Number: MH19EF1999
Vehicle Chasis Number: P53AUDCA9CHA01085
I submitted the vehicle to the Ola Service Centre on 29 April 2025 for repair. However, despite the passage of a considerable amount of time, my scooter has still not been returned, and the issues remain unresolved.
I have made several follow-ups with the company and the service centre, but I have not received any satisfactory response regarding the repair status or the expected delivery date. The prolonged delay has caused me severe inconvenience.
Further, the Service Centre Manager, Mr. Lalit Kothawade, behaved in an unprofessional and abusive manner during our communication. He spoke to me disrespectfully and used abusive language, which caused me mental harassment and emotional distress.
As my scooter has remained at the service centre for an extended period, I have been forced to rely on alternative transportation, resulting in additional petrol and travel expenses. This has caused me financial loss as well as significant mental stress.
The conduct of Ola Electric and its service centre amounts to deficiency in service, unfair trade practice, and failure to provide timely repair and customer support. Therefore, I request the immediate return of my scooter in proper working condition (or replacement, if required) and seek compensation of ₹10,00,000 for the financial loss, mental harassment, inconvenience, and deficiency in service caused by the company
I am attaching all the relevant supporting documents, including photographs, service records, complaint details, and other available evidence, in support of my grievance. These documents clearly demonstrate the prolonged delay, deficiency in service, and the inconvenience and financial loss suffered by me. I request the Hon'ble Authority to consider these documents while deciding my complaint.
Because of the unreasonable delay on their part, both my Ola Care+ Plan and my insurance have expired. I am attaching the receipt of my Ola Care+ Plan as evidence.
Owner Name: Haresh Arjundas Kalwani
Registered Mobile No: 8459589338
Purchase Date: 28 sep 2023
Vehicle Registration Number: MH19EF1999
Vehicle Chasis Number: P53AUDCA9CHA01085
I submitted the vehicle to the Ola Service Centre on 29 April 2025 for repair. However, despite the passage of a considerable amount of time, my scooter has still not been returned, and the issues remain unresolved.
I have made several follow-ups with the company and the service centre, but I have not received any satisfactory response regarding the repair status or the expected delivery date. The prolonged delay has caused me severe inconvenience.
Further, the Service Centre Manager, Mr. Lalit Kothawade, behaved in an unprofessional and abusive manner during our communication. He spoke to me disrespectfully and used abusive language, which caused me mental harassment and emotional distress.
As my scooter has remained at the service centre for an extended period, I have been forced to rely on alternative transportation, resulting in additional petrol and travel expenses. This has caused me financial loss as well as significant mental stress.
The conduct of Ola Electric and its service centre amounts to deficiency in service, unfair trade practice, and failure to provide timely repair and customer support. Therefore, I request the immediate return of my scooter in proper working condition (or replacement, if required) and seek compensation of ₹10,00,000 for the financial loss, mental harassment, inconvenience, and deficiency in service caused by the company
I am attaching all the relevant supporting documents, including photographs, service records, complaint details, and other available evidence, in support of my grievance. These documents clearly demonstrate the prolonged delay, deficiency in service, and the inconvenience and financial loss suffered by me. I request the Hon'ble Authority to consider these documents while deciding my complaint.
Because of the unreasonable delay on their part, both my Ola Care+ Plan and my insurance have expired. I am attaching the receipt of my Ola Care+ Plan as evidence.
