s.sheakhar
New member
- Model
- Ola S1 Pro Gen 1
- Dealer Name
- OLA Electric Store
- Company Name
- Ola Electric Mobility Ltd
- Customer Care Number
- +91-80-3311-331
- Loss Amount
- 200000
- Ratings
- Opposite Party Address
- Name: Ola Electric Mobility Ltd
Registered Office Address:
Ola Electric Mobility Ltd
Plot No. 1, Sector 33,
IMT Kharkhoda, Sonipat,
Haryana – 131021
I am the owner of an Ola S1 Pro electric scooter bearing Registration No. BR01HE3086.
My vehicle was given to the authorized Ola Electric service centre for repair more than three months ago since 23rd September 2025. Despite repeated follow-ups, the vehicle has not been repaired or delivered till date. No definite timeline has been provided, and the company has failed to resolve the issue.
Ola Electric acknowledged my complaint and created internal Case No. 11462056. I also lodged a grievance with the National Consumer Helpline, which was registered under Docket No. 8402763. However, even after these escalations, the issue remains unresolved.
Due to this prolonged and unreasonable delay, I have suffered severe inconvenience, mental harassment, and financial loss, as I have been forced to depend on alternative means of transportation.
The acts of the opposite party clearly amount to deficiency in service and unfair trade practice under the Consumer Protection Act, 2019.
My vehicle was given to the authorized Ola Electric service centre for repair more than three months ago since 23rd September 2025. Despite repeated follow-ups, the vehicle has not been repaired or delivered till date. No definite timeline has been provided, and the company has failed to resolve the issue.
Ola Electric acknowledged my complaint and created internal Case No. 11462056. I also lodged a grievance with the National Consumer Helpline, which was registered under Docket No. 8402763. However, even after these escalations, the issue remains unresolved.
Due to this prolonged and unreasonable delay, I have suffered severe inconvenience, mental harassment, and financial loss, as I have been forced to depend on alternative means of transportation.
The acts of the opposite party clearly amount to deficiency in service and unfair trade practice under the Consumer Protection Act, 2019.