Complaint against Ola Electric – Regarding the failure to repair the Ola S1x+ scooter and lack of response from customer service

poojamehta

New member
Model
Ola S1x+
Dealer Name
Ola Electric Mobility Private Limited
Company Name
Ola Electric Mobility Private Limited
Customer Care Number
080-33113311
Loss Amount
100000
Ratings
1.00 star(s)
I want to file a formal complaint against Ola Electric regarding my Ola Electric scooter, which developed an MCu circuit fault and was submitted to the Ola service centre for repair
The service centre informed me that the repair would take approximately 3 months, which is an unreasonable delay. Despite approaching the service centre, I have not received a satisfactory resolution or assurance regarding the timely return of my vehicle.

This has caused significant inconvenience and mental harassment due to the prolonged unavailability of my vehicle.

I request the Consumer Forum to intervene, take appropriate action against Ola Electric for deficiency in service, and direct the company to repair and return my vehicle at the earliest
 
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