vedanth46
New member
- Model
- OLA S1 PRO
- Dealer Name
- OLA
- Company Name
- OLA ELETRICK
- Customer Care Number
- 08033113311
- Loss Amount
- 155001
- Ratings
- Opposite Party Address
- OLA ELETRIC
To
The Honorable Consumer Grievance Officer / Consumer Forum,
Government of India
Respected Sir/Madam,
I am writing this complaint to bring to your kind notice the serious negligence and deficiency in service by Ola Electric regarding my electric scooter, which is still under warranty.
My Ola vehicle has been facing continuous technical problems for more than 120 days. Despite repeated visits and multiple complaints, the authorized Ola showroom/service center has denied proper service, even though my vehicle is clearly under warranty.
No responsible person from Ola Electric has taken ownership of the issue. I have written several emails and raised service tickets, but no proper action has been taken. Due to this negligence, my vehicle has remained unused for a long period, causing me financial loss, mental stress, and inconvenience.
Details of the vehicle are as follows:
This clearly amounts to deficiency in service and unfair trade practice, which is a violation of consumer rights under the Consumer Protection Act.
I kindly request the Honorable Consumer Forum to take necessary and strict action against Ola Electric and direct the company to either:
I request your intervention for a quick and fair resolution.
Thanking you.
The Honorable Consumer Grievance Officer / Consumer Forum,
Government of India
Respected Sir/Madam,
I am writing this complaint to bring to your kind notice the serious negligence and deficiency in service by Ola Electric regarding my electric scooter, which is still under warranty.
My Ola vehicle has been facing continuous technical problems for more than 120 days. Despite repeated visits and multiple complaints, the authorized Ola showroom/service center has denied proper service, even though my vehicle is clearly under warranty.
No responsible person from Ola Electric has taken ownership of the issue. I have written several emails and raised service tickets, but no proper action has been taken. Due to this negligence, my vehicle has remained unused for a long period, causing me financial loss, mental stress, and inconvenience.
Details of the vehicle are as follows:
- Vehicle Model: OLA S1 Pro
- Vehicle Number: AP39QA3171
- Chassis/VIN Number: P53AFDCB9BFA00483
- Complaint Ticket ID: #09892323
This clearly amounts to deficiency in service and unfair trade practice, which is a violation of consumer rights under the Consumer Protection Act.
I kindly request the Honorable Consumer Forum to take necessary and strict action against Ola Electric and direct the company to either:
- Repair my vehicle immediately at no cost, or
- Replace the vehicle / refund the amount as per consumer protection laws.
I request your intervention for a quick and fair resolution.
Thanking you.