Lakshmi priya@18
New member
- Seller Name
- LITTLE COLLARS
- Company Name
- Myntra
- Product Name
- LITTLE COLLARS Boys Shirt with Trousers
- Website Name
- www.myntra.com
- Customer Care Number
- 080-6156 1999
- Loss Amount
- 1118
- Ratings
I am raising this complaint regarding a recent online purchase from Myntra, where I had placed an order.
The product was falsely marked as delivered, but was never received by me.
I would like to emphasize that I did not receive the undelivered item, nor did I sign or confirm any delivery. It appears that the delivery agent has falsely updated the status, which is a serious lapse and possibly fraudulent behavior.
Upon raising the issue with Myntra's customer service, I was assured that they will resolve soon for the undelivered product. However, despite multiple follow-ups, Myntra has closed the complaint without resolution and the refund was also not given.
This is not just poor service – it is a violation of consumer rights. As a customer, I cannot be held accountable for errors or misconduct on the part of their logistics or internal process failures.
I request immediate action from the concerned authorities to:
All relevant details, order ID, screenshots are available and will be submitted upon request.
Issue ID IN26053010590342880210
Thank you for your attention to this matter.
Sincerely,
Lakshmi Priya
The product was falsely marked as delivered, but was never received by me.
I would like to emphasize that I did not receive the undelivered item, nor did I sign or confirm any delivery. It appears that the delivery agent has falsely updated the status, which is a serious lapse and possibly fraudulent behavior.
Upon raising the issue with Myntra's customer service, I was assured that they will resolve soon for the undelivered product. However, despite multiple follow-ups, Myntra has closed the complaint without resolution and the refund was also not given.
This is not just poor service – it is a violation of consumer rights. As a customer, I cannot be held accountable for errors or misconduct on the part of their logistics or internal process failures.
I request immediate action from the concerned authorities to:
- Initiate an investigation against Myntra for wrongful delivery practices.
- Instruct Myntra to issue a full refund for the undelivered product.
- Ensure that such malpractices are not repeated in the future.
All relevant details, order ID, screenshots are available and will be submitted upon request.
Issue ID IN26053010590342880210
Thank you for your attention to this matter.
Sincerely,
Lakshmi Priya
