vashu malik
New member
- Dealer Name
- Flipkart
- Company Name
- LIVPURE
- Product Name
- LIVPURE 48 L Desert Air Cooler
- Customer Care Number
- 08064899399
- Loss Amount
- 5266
- Ratings
- Opposite Party Address
- Livpure Smart Homes Pvt Ltd, Plot No 221, Udhyog Vihar Phase 1, Gurgaon, Haryana, 122016 India
Complaint:
I purchased a LIVPURE 48 L Desert Air Cooler from Flipkart (Order ID: OD437963623776501100). The product was delivered on 01 July 2026. The invoice value is ₹4,497, and the product is covered by a 2-year motor warranty.
Within just one month of use, the cooler developed a serious issue. The cooling fan/blower broke, making the product unusable.
Since discovering the defect, I have made several attempts to contact Livpure Customer Support, but I have been unable to reach them. The customer care numbers are either unavailable or do not connect, leaving me with no warranty support. I have also tried seeking assistance through Flipkart, but the issue remains unresolved.
This is a clear case of:
I request the concerned parties to:
I have the purchase invoice, order details, and photographs/videos of the damaged product and can provide them whenever required.
I request the National Consumer Helpline to intervene and help resolve this matter at the earliest.
Order ID: OD437963623776501100
Product: LIVPURE 48 L Desert Air Cooler
Delivery Date: 01 July 2026
I purchased a LIVPURE 48 L Desert Air Cooler from Flipkart (Order ID: OD437963623776501100). The product was delivered on 01 July 2026. The invoice value is ₹4,497, and the product is covered by a 2-year motor warranty.
Within just one month of use, the cooler developed a serious issue. The cooling fan/blower broke, making the product unusable.
Since discovering the defect, I have made several attempts to contact Livpure Customer Support, but I have been unable to reach them. The customer care numbers are either unavailable or do not connect, leaving me with no warranty support. I have also tried seeking assistance through Flipkart, but the issue remains unresolved.
This is a clear case of:
- Supply of a defective product.
- Failure to provide warranty/service support.
- Deficiency in customer service.
I request the concerned parties to:
- Arrange an immediate inspection of the product.
- Replace the defective cooler with a new unit or provide a full refund.
- Ensure proper warranty support without further delay.
I have the purchase invoice, order details, and photographs/videos of the damaged product and can provide them whenever required.
I request the National Consumer Helpline to intervene and help resolve this matter at the earliest.
Order ID: OD437963623776501100
Product: LIVPURE 48 L Desert Air Cooler
Delivery Date: 01 July 2026
