Complaint Against Kitmate for Missing Jersey and No Response to Return Request

Srinivas@2005

New member
Seller Name
Kitmate
Company Name
MDK Enterprises
Product Name
France Home 26/27 Jersey, Spain 26/27 Away Jersey
Website Name
kitmate.in
Loss Amount
500
Ratings
1.00 star(s)
Opposite Party Address
flat no. 74 Gor gali adheri west, mumbai, Maharastra
I purchased two jerseys from the Kitmate website under an offer advertised as “Buy One, Get One” for ₹999 with Cash on Delivery or ₹899 with online payment. However, after placing the order, I received only one jersey instead of the two jerseys promised under the offer.

I contacted the seller through email to report the missing jersey and request a return or resolution, but I have not received any response from their side.

This is disappointing, as I placed the order based on the offer advertised on their website. I request that the concerned team investigate this issue and take appropriate action against the seller. I would like either the missing jersey to be delivered at no additional cost or a refund for the missing item.

I request a prompt resolution to this complaint and a response from the seller regarding my issue.
 
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