Tausif Ahmad
New member
- Seller Name
- JIO MART
- Company Name
- JIO MART
- Product Name
- piegon healthifry plus Digital Air Fryer 360 degree high speed air circulation technology
- Website Name
- JIO MART Application
- Customer Care Number
- 18008901222
- Loss Amount
- 2749
- Ratings
To,
The Consumer Grievance Officer,
I am filing this complaint against JioMart regarding their refusal to provide the invoice for a product purchased through their platform.
On 18 February 2026, I purchased a Pigeon Air Fryer from JioMart. The product comes with a 2-year manufacturer's warranty. Recently, the air fryer stopped working and I approached the authorized service center to claim the warranty. However, they informed me that the original purchase invoice is mandatory for processing the warranty claim.
I contacted JioMart Customer Care multiple times and also sent emails requesting a copy of my purchase invoice. Despite repeated follow-ups, JioMart has clearly stated that they cannot provide the invoice. Because of their refusal, I am unable to avail the warranty that was promised with the product.
As the seller, JioMart is responsible for providing the purchase invoice for products sold through its platform. Denying the invoice has caused me financial loss, inconvenience, and has prevented me from exercising my consumer rights.
I request the Consumer Grievance Authority to kindly direct JioMart to:
I kindly request your intervention and an early resolution of this matter.
Thank you.
The Consumer Grievance Officer,
I am filing this complaint against JioMart regarding their refusal to provide the invoice for a product purchased through their platform.
On 18 February 2026, I purchased a Pigeon Air Fryer from JioMart. The product comes with a 2-year manufacturer's warranty. Recently, the air fryer stopped working and I approached the authorized service center to claim the warranty. However, they informed me that the original purchase invoice is mandatory for processing the warranty claim.
I contacted JioMart Customer Care multiple times and also sent emails requesting a copy of my purchase invoice. Despite repeated follow-ups, JioMart has clearly stated that they cannot provide the invoice. Because of their refusal, I am unable to avail the warranty that was promised with the product.
As the seller, JioMart is responsible for providing the purchase invoice for products sold through its platform. Denying the invoice has caused me financial loss, inconvenience, and has prevented me from exercising my consumer rights.
I request the Consumer Grievance Authority to kindly direct JioMart to:
- Provide the original tax invoice for my Pigeon Air Fryer purchased on 18 February 2026.
- Ensure that I am able to avail the manufacturer's warranty without any further delay.
- Take appropriate action against JioMart for failing to provide the mandatory purchase invoice and causing unnecessary hardship.
I kindly request your intervention and an early resolution of this matter.
Thank you.
