Complaint against jiomart for failed delivery, request for redressal under Consumer Protection Act, 2019

prudhvi D

New member
Company Name
JIOMART
Product Name
McVitie's Hobnobs Chocochip Oats Cookies,Weikfield Baking Powder,Good Life White Till,Heritage Total Curd 1Kg,Good Life Refined Rice Bran Oil...
Loss Amount
0
Ratings
1.00 star(s)
JIO MART...
I HAVE ATTACHED THE DETAIL COPY OF MY COMPLAINT BELOW WITH STRONG EVIDENCES IN MY ORDER PRODUCT DELIVERY TIME 10-30 MINUTES SHOW IN THE APPLICATION OF JIOMART, BUT 8 HOURS COMPLETED.BUT ORDER NOT RECEIVED[IT SHOWING AS 12:13pm...PLEASE LOOK INTO MY ATTACHEMENTS]. MY COMPLAINT IS JIOMART APP SHOW SOME PRODUCT DELIVERY TIME SHOW IN (QUICK FREE DELIVERY IN 10-30MINS). I CALLED TO CUSTOMER SUPPORT I TALKED TO THEM 2 TIMES EVERYTIME THEY ARE SAYING BY EOD I WILL RECEIVE BUT I HAVENT RECEIEVED YET AND ANOTHER TIME THEY SAID BY 9PM YOU WILL GET. ITS URGENT AND THOSE ARE REQUIRED ITEMS AND I CAN GET THOSE IN <30MINS THATS WHY I HAVE ORDERED. BUT IT BEEN MORE THAN 8HRS. I CANT EVENT CANCEL AND PLACE IT AGAIN FROM CUSTOMER SUPPORT ALSO THEY SAYING UNABLE TO CANCEL AND YOU WILL RECIEVE BY 9PM BUT NOW PAST 9. I HAVENT RECEIEVED. I HAVE FACED THIS 2TIMES DELIVERY ISSUE IN JIOMART. SO I HAVE REQUEST TO REMOVE THE HEADING OF (QUICK FREE DELIVERY IN 10-30MINS) ON SOME PRODUCT THIS HEADING IS REMOVED OR DELETE FOR THE APPLICATION. MY ORDER ALSO 8HOURS LATE. LAST TIME [McVitie's Hobnobs Chocochip Oats Cookies 75 g] I HAVE ORDERED THIS AND THEY SENT ME [McVitie's Hobnobs Oats Cookies 75 g].NO RESPONSE FROM JIOMART ASWELL AS SELLER SIDE AND NOW AGAIN THIS.
SIR IT IS NOT MY PROBLEM THIS APPLICATION IS DELIVERY TIME SAID (QUICK FREE DELIVERY IN 10-30MINS) BUT IS FRAUD MANY PEOPLE ARE COMPLAINT ON THIS ISSUE PLEASE REMOVE THE SENTENCE OF (QUICK FREE DELIVERY IN 10-30MINS) FROM THIS APPLICATION.

ORDER NUMBER: JM6A080B350165B7F286
 

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