Ajay Patel
New member
- Dealer Name
- Jio mart
- Company Name
- Jio mart
- Product Name
- Campa
- Customer Care Number
- 18008901222
- Loss Amount
- 1000
- Ratings
Respected Sir/Madam,
I am filing this complaint to bring to your urgent attention the unethical practices and negligence faced by me as a consumer while dealing with JioMart.
On placing my recent order, a technical glitch prevented me from utilizing my Rs.1000 voucher fully. I was able to order only Rs.100 worth of products, resulting in a direct loss of Rs.900. This is a clear case of deficiency in service and unfair trade practice.
Further, the product delivered – CAMPA 2 liter energy drink – was damaged and unhealthy. Consuming such a product poses severe health risks and could lead to serious illness. Despite this, JioMart customer support refused to cancel the order or provide a refund. I contacted their representative (Somnath) via the JioMart application chat, but he denied my request and asked me to wait 48 hours, which is unacceptable given the urgency and health hazard involved.
Key points of complaint:
This situation reflects negligence, deficiency in service, and disregard for consumer safety. I request for refund my Rs.1000 voucher immediately, cancel the damaged product order, and ensure accountability for delivering unsafe products.
I trust
the Forum will intervene urgently to protect consumer rights and prevent such practices from recurring.
Please find attached damaged product received from jio mart and they are not providing refund of my voucher which rs 1000.
Thank you
Ajay Patel
I am filing this complaint to bring to your urgent attention the unethical practices and negligence faced by me as a consumer while dealing with JioMart.
On placing my recent order, a technical glitch prevented me from utilizing my Rs.1000 voucher fully. I was able to order only Rs.100 worth of products, resulting in a direct loss of Rs.900. This is a clear case of deficiency in service and unfair trade practice.
Further, the product delivered – CAMPA 2 liter energy drink – was damaged and unhealthy. Consuming such a product poses severe health risks and could lead to serious illness. Despite this, JioMart customer support refused to cancel the order or provide a refund. I contacted their representative (Somnath) via the JioMart application chat, but he denied my request and asked me to wait 48 hours, which is unacceptable given the urgency and health hazard involved.
Key points of complaint:
- Loss of Rs.1000 voucher value due to technical glitch (only Rs.100 utilized).
- Delivery of damaged CAMPA 2 liter energy drink, posing serious health risks.
- Customer support refusal to cancel/refund despite clear evidence.
This situation reflects negligence, deficiency in service, and disregard for consumer safety. I request for refund my Rs.1000 voucher immediately, cancel the damaged product order, and ensure accountability for delivering unsafe products.
I trust
the Forum will intervene urgently to protect consumer rights and prevent such practices from recurring.
Please find attached damaged product received from jio mart and they are not providing refund of my voucher which rs 1000.
Thank you
Ajay Patel