Complaint Against JioMart – Poor Battery Backup in Newly Purchased realme Buds T200x ANC Earbuds

amankumar

New member
Seller Name
Reliance Retail Limited
Company Name
Reliance Retail Limited / JioMart
Product Name
realme Buds T200x ANC Bluetooth in Ear Earbuds, 48 Hours Total Playback with Fast Charging and Low Latency Gaming TWS, Google Fast Pair IP55 Water resistant, with mic (Pure Black)
Website Name
JioMart
Customer Care Number
18008901222
Loss Amount
-1349
Ratings
1.00 star(s)
Opposite Party Address
Reliance Retail Limited, 3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai – 400 002, Maharashtra, India.
I am filing this complaint against JioMart and Reliance Retail Limited regarding the poor battery performance of my newly purchased realme Buds T200x ANC Bluetooth Earbuds (Pure Black).

Order ID: JM6AD8308C0129EEF3A2svg
Shipment ID: JM6AD8308C0129EEF3A2-01svg
Order Date: 21 October 2026
Amount Paid: ₹1,349.10
Seller: Reliance Retail Limited
Article ID: 494623605

The product is advertised as offering up to 48 hours of total playback, including the charging case. However, within just four days of purchase, I experienced battery backup of only approximately 3–4 hours.

I am concerned that the product may be defective or may not be performing as advertised. I request the seller to investigate this issue and provide an appropriate resolution.

Relief Requested: Replacement with a properly functioning product or a full refund of ₹1,349.10.

I can provide the payment proof, product listing screenshots and other supporting evidence if required. I request a prompt and fair resolution to this complaint.
 

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