Complaint Against Jio Fiber for Non-Installation, Non-Refund and Deficient Service

Aman Raghav

New member
Dealer Name
Gulshan Kumar
Company Name
Jio
Customer Care Number
7011055264
Loss Amount
1100
Ratings
1.00 star(s)
Opposite Party Address
JIO FIBER GURGAON
Respected Sir/Madam,

I would like to file a complaint against Reliance Jio Fiber and its sales team for deficiency in service, negligence, and unfair business practices.

On 01 August 2026, I booked a Jio Fiber connection through a Jio sales representative. At the time of booking, I was asked to pay ₹1,100 as the connection/registration charge, which I duly paid. However, even after continuous follow-ups, the fiber connection has not been installed till date, and no technician has visited my location.

I have repeatedly contacted the concerned sales person and Jio team regarding the status of my connection. Unfortunately, I have not received any proper response or resolution. Despite several reminders, neither the installation has been completed nor has my payment of ₹1,100 been refunded.

This has caused me significant inconvenience, mental harassment, and loss of time. The conduct of the sales representative and the lack of support from Jio's team appears highly irresponsible and misleading. I believe that I have been unfairly treated after making the payment in good faith.

Therefore, I request the Hon'ble Consumer Forum to:

Direct Jio Fiber to immediately refund the amount of ₹1,100 paid by me.
Take appropriate action against the concerned sales representative and responsible officials.
Provide compensation for the inconvenience and mental harassment caused.
Ensure that such unfair practices are not repeated with other consumers.

I have attached the payment proof, booking details, and any communication records available with me for reference.

I request your kind intervention and necessary action in this matter.

Thanking you.

Regards,
Aman Raghav
+91-7017384838
 
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