imranrajpoot170892@gmail.
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Subject: Urgent Complaint Regarding Pending Refund – Thomson Washing Machine
Dear Sir/Madam,
I am writing to raise a serious complaint regarding my Thomson Washing Machine (11 KG, Fully Automatic Top Load, Grey).
Product Details:
Product: Thomson Washing Machine 11 KG Fully Automatic Top Load – Grey
Serial No.: TTTL00S122300404
Order ID: OD330243909635504100
Customer Name: Mohd Imran
This matter has been pending since January 2026, and despite repeatedly contacting your customer care and raising multiple complaints, the issue has still not been properly resolved.
Yesterday, I received a call from Jeeves/Flipkart regarding my refund amount, but the representative did not clearly inform me about the refund amount. I subsequently contacted customer care myself, and their representative informed me of the refund amount. However, today I am being told that the refund amount is not showing in the system.
This is extremely frustrating and unacceptable. On 5 September 2026, the matter was specifically placed for a refund, but even after several days, the refund has still not been processed.
I have already been following up on this matter since January, and the continuous delay, contradictory information and lack of proper resolution have caused me considerable mental harassment and inconvenience.
I am already considering/initiating proceedings before the Consumer Commission regarding this matter. If the refund is not processed immediately and I do not receive a clear written confirmation of the refund amount and payment date, I will be compelled to take appropriate legal action against the concerned parties for deficiency in service, prolonged delay and mental harassment.
I therefore request you to:
Confirm the exact refund amount in writing.
Process my refund immediately.
Provide the refund transaction/reference number and expected credit date.
Provide a written explanation as to why the refund has been delayed since 5 September 2026 despite the matter already being placed for refund.
Please treat this complaint as urgent and final notice before further legal proceedings.
I expect a prompt and satisfactory resolution without any further delay.
Regards,
Mohd Imran
Dear Sir/Madam,
I am writing to raise a serious complaint regarding my Thomson Washing Machine (11 KG, Fully Automatic Top Load, Grey).
Product Details:
Product: Thomson Washing Machine 11 KG Fully Automatic Top Load – Grey
Serial No.: TTTL00S122300404
Order ID: OD330243909635504100
Customer Name: Mohd Imran
This matter has been pending since January 2026, and despite repeatedly contacting your customer care and raising multiple complaints, the issue has still not been properly resolved.
Yesterday, I received a call from Jeeves/Flipkart regarding my refund amount, but the representative did not clearly inform me about the refund amount. I subsequently contacted customer care myself, and their representative informed me of the refund amount. However, today I am being told that the refund amount is not showing in the system.
This is extremely frustrating and unacceptable. On 5 September 2026, the matter was specifically placed for a refund, but even after several days, the refund has still not been processed.
I have already been following up on this matter since January, and the continuous delay, contradictory information and lack of proper resolution have caused me considerable mental harassment and inconvenience.
I am already considering/initiating proceedings before the Consumer Commission regarding this matter. If the refund is not processed immediately and I do not receive a clear written confirmation of the refund amount and payment date, I will be compelled to take appropriate legal action against the concerned parties for deficiency in service, prolonged delay and mental harassment.
I therefore request you to:
Confirm the exact refund amount in writing.
Process my refund immediately.
Provide the refund transaction/reference number and expected credit date.
Provide a written explanation as to why the refund has been delayed since 5 September 2026 despite the matter already being placed for refund.
Please treat this complaint as urgent and final notice before further legal proceedings.
I expect a prompt and satisfactory resolution without any further delay.
Regards,
Mohd Imran