YashPise
New member
- Seller Name
- Jeeves Consumer pvt ltd.
- Company Name
- Flipkart
- Product Name
- Infinix GT Book Intel Core i5 12th Gen 12450H - (16 GB/512 GB SSD/Windows 11 Home/6 GB Graphics /NVIDIA GeForce RTX 3050 /80 W) GL613 Gaming Laptop
- Website Name
- Jeeves Cosumer Services
- Loss Amount
- 48091
- Ratings
Formal Complaint against Flipkart and Jeeves for Deficiency of Service under Complete Laptop Protection.
Respected Sir/Madam,
I, Yash Pise is writing to formally raise a grievance regarding my Infinix laptop, which has been under Jeeves service since 6th Nov 2025.
Case Details
Order Id: OD433706332686407100
Product Name: Infinix GT Book Intel Corei5 12th Gen 12450H - (16GB/512 GB SSD/Windows11 Home/6 GB Graphics/NVIDIA GeForce RTX 3050/80 W) GL613 Gaming Laptop
Policy Id: PCLFLK0V106226638944297
Claim ID: CLAFLK875739762030068
Despite calling Jeeves helpline multiple times and waiting for 1 month, no resolution has been provided. Also sent my laptop to them on 6th Nov and after 15 days the technician informed can't be repaired due to unavailability of part. After that another complaint was raised on 18th Nov (mentioned in screenshot). Since then after calling them multiple times, they only say to wait for 2 days and so on.
I humbly request the Hon’ble Commission to:
Direct Flipkart & Jeeves to immediately resolve my claim under the protection plan (replacement/refund of the laptop).
Award suitable compensation for the mental harassment, inconvenience, and time lost due to deliberate delay.
Contact Details:
Name: Yash Pise
Phone: 9284807680/8380985963
Email: piseyash29@gmail.com
Respected Sir/Madam,
I, Yash Pise is writing to formally raise a grievance regarding my Infinix laptop, which has been under Jeeves service since 6th Nov 2025.
Case Details
Order Id: OD433706332686407100
Product Name: Infinix GT Book Intel Corei5 12th Gen 12450H - (16GB/512 GB SSD/Windows11 Home/6 GB Graphics/NVIDIA GeForce RTX 3050/80 W) GL613 Gaming Laptop
Policy Id: PCLFLK0V106226638944297
Claim ID: CLAFLK875739762030068
Despite calling Jeeves helpline multiple times and waiting for 1 month, no resolution has been provided. Also sent my laptop to them on 6th Nov and after 15 days the technician informed can't be repaired due to unavailability of part. After that another complaint was raised on 18th Nov (mentioned in screenshot). Since then after calling them multiple times, they only say to wait for 2 days and so on.
I humbly request the Hon’ble Commission to:
Direct Flipkart & Jeeves to immediately resolve my claim under the protection plan (replacement/refund of the laptop).
Award suitable compensation for the mental harassment, inconvenience, and time lost due to deliberate delay.
Contact Details:
Name: Yash Pise
Phone: 9284807680/8380985963
Email: piseyash29@gmail.com
