inavneetrana
New member
- Dealer Name
- Flipkart
- Company Name
- GoBoult
- Product Name
- Q 70 blue colour
- Customer Care Number
- +91 9667879464
- Loss Amount
- 2000
- Ratings
- Opposite Party Address
- NA
Respected Sir/Madam,
I, Navneet rana am filing this complaint against GoBoult for deficiency in service, negligence, and failure to provide warranty support for my product.
I had purchased a GoBoult Q70 Wireless Headphone (Blue Colour). Within a few months of normal use, the headphone started developing serious battery issues, making it difficult to use. Since the product was still covered under the manufacturer's warranty, I raised a service request on 27 June 2026 through the official GoBoult website.
After my complaint was registered, GoBoult arranged for the defective product to be picked up through Ekart Logistics, and the headphone was collected from my address on 28 June 2026.
However, since the pickup, I have received no meaningful update regarding the status of my product. The tracking page only shows that the product has been picked up, and there has been no further movement or confirmation indicating:
Whether the product has reached the GoBoult service centre.
Whether it has been inspected
Whether it has been repaired or replaced.
When it will be returned to me.
More than a w has passed since the pickup, yet GoBoult has neither resolved my complaint nor provided any clear communication regarding the status of my warranty claim. This prolonged delay has caused me considerable inconvenience and has deprived me of using a product that was still under warranty.
As a consumer, I expected timely warranty service and proper communication. Instead, I have experienced complete uncertainty regarding the whereabouts of my product. Such conduct amounts to deficiency in service and an unfair trade practice, as the company has failed to fulfill its warranty obligations within a reasonable period.
I respectfully request the Hon'ble Consumer Commission to direct GoBoult to:
Immediately provide the current status of my product.
Repair or replace the defective headphone with a new unit at no additional cost, as covered under the warranty.
Compensate me for the unnecessary delay, inconvenience, mental harassment, and deficiency in service.
Ensure that such delays and lack of communication are not repeated with other consumers.
I request the Hon'ble Commission to take appropriate action against the company and provide me with suitable relief under the Consumer Protection Act.
Thank you.
Yours faithfully,
Navneet Rana
Service Request Date: 27 June 2026
Courier Pickup Date: 28 June 2026
Product: GoBoult Q70 Wireless Headphones (Blue)
I, Navneet rana am filing this complaint against GoBoult for deficiency in service, negligence, and failure to provide warranty support for my product.
I had purchased a GoBoult Q70 Wireless Headphone (Blue Colour). Within a few months of normal use, the headphone started developing serious battery issues, making it difficult to use. Since the product was still covered under the manufacturer's warranty, I raised a service request on 27 June 2026 through the official GoBoult website.
After my complaint was registered, GoBoult arranged for the defective product to be picked up through Ekart Logistics, and the headphone was collected from my address on 28 June 2026.
However, since the pickup, I have received no meaningful update regarding the status of my product. The tracking page only shows that the product has been picked up, and there has been no further movement or confirmation indicating:
Whether the product has reached the GoBoult service centre.
Whether it has been inspected
Whether it has been repaired or replaced.
When it will be returned to me.
More than a w has passed since the pickup, yet GoBoult has neither resolved my complaint nor provided any clear communication regarding the status of my warranty claim. This prolonged delay has caused me considerable inconvenience and has deprived me of using a product that was still under warranty.
As a consumer, I expected timely warranty service and proper communication. Instead, I have experienced complete uncertainty regarding the whereabouts of my product. Such conduct amounts to deficiency in service and an unfair trade practice, as the company has failed to fulfill its warranty obligations within a reasonable period.
I respectfully request the Hon'ble Consumer Commission to direct GoBoult to:
Immediately provide the current status of my product.
Repair or replace the defective headphone with a new unit at no additional cost, as covered under the warranty.
Compensate me for the unnecessary delay, inconvenience, mental harassment, and deficiency in service.
Ensure that such delays and lack of communication are not repeated with other consumers.
I request the Hon'ble Commission to take appropriate action against the company and provide me with suitable relief under the Consumer Protection Act.
Thank you.
Yours faithfully,
Navneet Rana
Service Request Date: 27 June 2026
Courier Pickup Date: 28 June 2026
Product: GoBoult Q70 Wireless Headphones (Blue)
