Complaint against Flipkart regarding refusal of return

tejaswani gupta

New member
Seller Name
Flipkart
Company Name
Flipkart
Product Name
Ai+ pulse 2
Website Name
Flipkart.com
Loss Amount
11313
Ratings
1.00 star(s)
I ordered the AI+ Nova Pulse mobile phone from Flipkart. It was delivered through Open Box Delivery, and after delivery I discovered that the phone supports only 4G. I had assumed it was a 5G phone, but verifying this from the product page was not straightforward for me.

I immediately contacted Flipkart and requested a return, but my request was rejected by saying that the product is non-returnable. I believe I have suffered a loss as I raised the issue promptly after delivery and did not continue using the product.

I request that Flipkart provide a fair resolution by accepting the return and issuing a refund.
 

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