- Seller Name
- Youth icon shoes
- Company Name
- Flipkart internet private limited
- Product Name
- Robbie jones Casual Lace-Up Sneakers for Men Sneakers For Men Sneakers For Men
- Website Name
- Flipkart
- Loss Amount
- 0
- Ratings
I am filing this complaint regarding repeated and unauthorized rescheduling/delay of my Flipkart orders without my consent or any request from my side.
For my first order, the order was confirmed on 18 September 2026 and was shipped through Ekart Logistics (Tracking No. FMPC6510357820). The order reached the Delhi facility and was marked Out for Delivery on 22 September 2026. However, the delivery was not completed, and the order was subsequently delayed/rescheduled even though I had not requested any change in the delivery schedule. Due to the repeated inconvenience and uncertainty, I ultimately had to cancel the order on 24 September 2026.
I then placed a fresh order on 24 September 2026. This order was shipped through Ekart Logistics (Tracking No. FMPC6526749466) and reached the nearest hub on 26 September 2026. It was again marked Out for Delivery on 27 September 2026. However, the delivery schedule has again been affected/delayed without any request or authorization from me. The app is showing an expected delivery date of 1 October 2026.
This has happened twice consecutively, despite me placing a fresh order after cancelling the first one. I have not requested any rescheduling of either order. Such repeated changes/delays are causing unnecessary inconvenience, loss of time, and uncertainty regarding the delivery of the product.
I request the concerned authority to investigate this matter and direct Flipkart/Ekart to:
Explain the reason for the repeated unauthorized rescheduling/delay.
Ensure that my current order is delivered within the committed timeline without any further unauthorized rescheduling.
Take appropriate action so that customers are not subjected to repeated delivery delays despite not requesting any change.
Provide appropriate compensation/remedy for the inconvenience and loss of time caused by this repeated issue.
I am attaching screenshots of the first cancelled order and the second order's tracking history as supporting evidence.
I request that this complaint be taken seriously and appropriate action be taken against the concerned service provider.
For my first order, the order was confirmed on 18 September 2026 and was shipped through Ekart Logistics (Tracking No. FMPC6510357820). The order reached the Delhi facility and was marked Out for Delivery on 22 September 2026. However, the delivery was not completed, and the order was subsequently delayed/rescheduled even though I had not requested any change in the delivery schedule. Due to the repeated inconvenience and uncertainty, I ultimately had to cancel the order on 24 September 2026.
I then placed a fresh order on 24 September 2026. This order was shipped through Ekart Logistics (Tracking No. FMPC6526749466) and reached the nearest hub on 26 September 2026. It was again marked Out for Delivery on 27 September 2026. However, the delivery schedule has again been affected/delayed without any request or authorization from me. The app is showing an expected delivery date of 1 October 2026.
This has happened twice consecutively, despite me placing a fresh order after cancelling the first one. I have not requested any rescheduling of either order. Such repeated changes/delays are causing unnecessary inconvenience, loss of time, and uncertainty regarding the delivery of the product.
I request the concerned authority to investigate this matter and direct Flipkart/Ekart to:
Explain the reason for the repeated unauthorized rescheduling/delay.
Ensure that my current order is delivered within the committed timeline without any further unauthorized rescheduling.
Take appropriate action so that customers are not subjected to repeated delivery delays despite not requesting any change.
Provide appropriate compensation/remedy for the inconvenience and loss of time caused by this repeated issue.
I am attaching screenshots of the first cancelled order and the second order's tracking history as supporting evidence.
I request that this complaint be taken seriously and appropriate action be taken against the concerned service provider.
