birendramcsa
New member
- Dealer Name
- Excitel
- Company Name
- Excitel Broadband Private Ltd
- Customer Care Number
- 011-69656965
- Loss Amount
- 2000
- Ratings
- Opposite Party Address
- Heritage Village Manesar, NH 8 Oppsite police station Manesar
Respected Sir
I, Birendra Kumar, am a customer of Excitel Wi-Fi connection. I had deposited a security amount of ₹2,000/- at the time of taking the connection. After disconnection of the service, Excitel has failed to refund my security money despite several follow-ups.
I have repeatedly contacted their customer care at 69656965 and raised a complaint (Complaint No. 70281181). Each time, I was made to wait for 2–3 hours on calls, only to be informed that “nothing can be done.” Despite multiple requests, there has been no response, no resolution, and no refund from the company.
My registered mobile number with Excitel is +91 981####101, and the connection was in my name, Birendra Kumar.
This amounts to deficiency in service and unfair trade practice on the part of Excitel. Therefore, I request the Hon’ble Consumer Court to kindly:
Direct Excitel to refund my security deposit of ₹2,000/- immediately.
Award suitable compensation for the mental harassment, inconvenience, and undue delay caused to me.
Take any other necessary action as deemed fit in the interest of justice.
I am enclosing herewith the necessary documents including proof of payment, complaint details, and communication records for your kind consideration.
I, Birendra Kumar, am a customer of Excitel Wi-Fi connection. I had deposited a security amount of ₹2,000/- at the time of taking the connection. After disconnection of the service, Excitel has failed to refund my security money despite several follow-ups.
I have repeatedly contacted their customer care at 69656965 and raised a complaint (Complaint No. 70281181). Each time, I was made to wait for 2–3 hours on calls, only to be informed that “nothing can be done.” Despite multiple requests, there has been no response, no resolution, and no refund from the company.
My registered mobile number with Excitel is +91 981####101, and the connection was in my name, Birendra Kumar.
This amounts to deficiency in service and unfair trade practice on the part of Excitel. Therefore, I request the Hon’ble Consumer Court to kindly:
Direct Excitel to refund my security deposit of ₹2,000/- immediately.
Award suitable compensation for the mental harassment, inconvenience, and undue delay caused to me.
Take any other necessary action as deemed fit in the interest of justice.
I am enclosing herewith the necessary documents including proof of payment, complaint details, and communication records for your kind consideration.