Complaint Against Eureka Forbes for Deficiency in Service

arunoj

New member
Company Name
Eureka forbes
Product Name
AQUAGUARD PREMIER UV+UF+AC
Customer Care Number
7039883333
Loss Amount
599
Ratings
1.00 star(s)
Opposite Party Address
Kannagat nikarthil house, Ithithara Harijan Nagar, Pambayimoola, Edakochi
ToThe Honorable Consumer Disputes Redressal Commission

Subject: Complaint Against Eureka Forbes for Deficiency in Service

Respected Sir/Madam,

I, ArunkumarJ, hereby wish to file a formal complaint against Eureka Forbes for deficiency in service and negligence towards customer complaints.

I own a Eureka Forbes water purifier installed at my residence. I have scheduled service requests on three separate occasions. Despite confirmed appointments, no technician visited my residence, and no proper communication or explanation was provided by the company. Repeated follow-ups have also received no satisfactory response.

A water purifier is an essential household appliance, and the company’s failure to provide timely service has caused significant inconvenience and hardship to my family. The repeated scheduling without any action clearly reflects negligence, poor service management, and lack of accountability.

I request the Honorable Commission to kindly:

Direct Eureka Forbes to immediately provide the required service.

Take appropriate action against the company for deficiency in service.

Grant suitable compensation for the inconvenience and mental distress caused.

I have attached copies of service request details and communication records for your reference.

I sincerely request your intervention in this matter and appropriate action at the earliest.

Thanking you.

Yours faithfully, Arunkumar J
Contact Number: 8157851458
Address: kannagat nikarthilhouse , harijan nagar , pambayimoola , edakochi 682010.
Service Request Numbers: CM-020226-66125809
Date: 11-02-2026
 
Hello @arunoj

Thank you for reaching out. We noticed that you are facing the similar problem that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.


If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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