- Model
- YAMAHA MT 15
- Dealer Name
- Elite yamaha
- Company Name
- Yamaha
- Customer Care Number
- 8594057000
- Loss Amount
- 1000
- Ratings
- Opposite Party Address
- Elite yamaha tirur peruvayimbalam malappuram
I am writing to express my strong dissatisfaction with the extremely unprofessional behavior and poor service I experienced at Elite Yamaha, Tirur, today.
While I was traveling to Ernakulam, my vehicle's temperature warning indicator turned on. Since it was an urgent issue, I visited the Elite Yamaha service center in Tirur and requested the service advisor to run a quick scan using the diagnostic system to identify the problem.
However, the service advisor showed total negligence and disrespect. He did not even bother to stand up from his seat or inspect the vehicle. Instead, he arrogantly told me to leave the vehicle there and that they would check it whenever they found time. Even after I explained that I was en route to Ernakulam and needed immediate assistance, he refused to help and treated me very poorly.
Due to his uncooperative and arrogant behavior, I was forced to cancel my travel plans for the day and had to take my vehicle all the way to the Gokulam Yamaha Service Center in Meenchanda, Calicut.
As an authorized dealership, this level of customer service is completely unacceptable. I request you to strictly look into this incident and take necessary action against the concerned staff at Elite Yamaha, Tirur, to ensure no other customer faces such a bad experience.
While I was traveling to Ernakulam, my vehicle's temperature warning indicator turned on. Since it was an urgent issue, I visited the Elite Yamaha service center in Tirur and requested the service advisor to run a quick scan using the diagnostic system to identify the problem.
However, the service advisor showed total negligence and disrespect. He did not even bother to stand up from his seat or inspect the vehicle. Instead, he arrogantly told me to leave the vehicle there and that they would check it whenever they found time. Even after I explained that I was en route to Ernakulam and needed immediate assistance, he refused to help and treated me very poorly.
Due to his uncooperative and arrogant behavior, I was forced to cancel my travel plans for the day and had to take my vehicle all the way to the Gokulam Yamaha Service Center in Meenchanda, Calicut.
As an authorized dealership, this level of customer service is completely unacceptable. I request you to strictly look into this incident and take necessary action against the concerned staff at Elite Yamaha, Tirur, to ensure no other customer faces such a bad experience.