Complaint Against Electricity Board for Power Failure Causing Financial Loss

HARKIRATSINGH

New member
Company Name
Punjab State Power Corporation Limited (PSPCL)
Customer Care Number
9646111620
Loss Amount
12000
Ratings
5.00 star(s)
Opposite Party Address
PSPCL Office, Model Town, Ludhiana, Punjab
I, Harkirat Singh Arora, resident of Ludhiana, Punjab, wish to file a complaint against Punjab State Power Corporation Limited for deficiency in service.

On 05/04/2026, a car bearing registration number PB10DN1223 hit an electricity transformer installed near my shop located at 112-L,Pritam Nagar, Model Town, Near Guru Nanak Charitable Hospital, Ludhiana.

Due to this incident, the electricity supply in the entire area was disrupted for approximately 19–20 hours. Despite electricity being an essential service, there was a significant delay in restoration.

As a result of the prolonged power outage, my business suffered a financial loss of approximately ₹10,000–₹12,000, as my ice cream stock melted and got completely damaged.

The above incident clearly reflects negligence and deficiency in service on the part of the electricity board in ensuring timely restoration and proper contingency management.

I request the concerned authority to:

  1. Take necessary action against the electricity board for deficiency in service.
  2. Provide compensation for my financial loss.
  3. Ensure such incidents are handled promptly in future to avoid inconvenience to consumers.
I am ready to provide all necessary documents and proof in support of my complaint.

Thanking you.
 
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