Dear Domino’s Customer Support Team,
I am writing to raise a formal complaint regarding my recent Domino’s order (Order #[790294]), placed on 8th August 2026.
The service and product quality I received were far below the standard expected from Domino’s. Here are the specific issues with my order:
Extreme Delivery Delay: The order took nearly 50 minutes to arrive, which is well past the promised delivery timeframe on time.
Poor Food Quality: When the pizza finally arrived, it was completely cold and unfit to enjoy. I request to support person please cancel because no use of pizza they simply denied and Pizza store person is not picked my calls i made 9 calls with different time frame. Pizza store is 0.5 km from my flat.
This is not first case previously also faced same problem.
Given the delay and the compromised food quality, I request that you look into this matter immediately. Please arrange for a full refund or issue a replacement order at your earliest convenience.
I look forward to a prompt resolution and confirmation regarding the action taken.
I am writing to raise a formal complaint regarding my recent Domino’s order (Order #[790294]), placed on 8th August 2026.
The service and product quality I received were far below the standard expected from Domino’s. Here are the specific issues with my order:
Extreme Delivery Delay: The order took nearly 50 minutes to arrive, which is well past the promised delivery timeframe on time.
Poor Food Quality: When the pizza finally arrived, it was completely cold and unfit to enjoy. I request to support person please cancel because no use of pizza they simply denied and Pizza store person is not picked my calls i made 9 calls with different time frame. Pizza store is 0.5 km from my flat.
This is not first case previously also faced same problem.
Given the delay and the compromised food quality, I request that you look into this matter immediately. Please arrange for a full refund or issue a replacement order at your earliest convenience.
I look forward to a prompt resolution and confirmation regarding the action taken.