Complaint against 'Ditch The Guilt' regarding Order #23607 – Non-responsiveness and failure to cancel order.

Rishav kushwah

New member
Seller Name
DITCH THE GUILT
Company Name
Nepenthe Coffee And Chocolates Private Limited
Product Name
BROWNIE
Website Name
ditchtheguilt.fit
Customer Care Number
8419937459
Loss Amount
660
Ratings
1.00 star(s)
Opposite Party Address
86 Indra colony naya bazar lashkar gwalior M.P
Respected Sir/Madam,


Main yeh shikayat 'Ditch The Guilt' ke khilaaf darj kar raha hoon. Maine is company se ek Dutch Truffle Protein Brownie order ki thi, jiske details niche diye gaye hain:


• Order Number: 23607


• Order Date: 9 February 2026


• Product: Dutch Truffle Protein Brownie (15g Protein)


• Delivery Promise: 1-Day Delivery


Main Commission ka dhyan nimnlikhit points par lana chahta hoon:


1. Maine yeh order is bharose par kiya tha ki iski delivery ek din mein ho jayegi, jaisa ki wada kiya gaya tha.


2. Zaroorat badalne par maine is order ko cancel karne ki koshish ki, lekin company ki taraf se koi sahyog nahi mila.


3. Maine unke official email par sampark kiya, lekin koi reply nahi aaya.


4. Maine unke diye gaye contact number par kai baar call kiya, par call nahi lag raha hai.


5. Inka WhatsApp contact bhi puri tarah se inactive/unresponsive hai.


Ek consumer hone ke naate, mera yeh adhikaar hai ki main unresponsive services ke khilaaf carrawayi ki maang karoon. Company ne na toh order cancel kiya hai aur na hi koi communication ka rasta khula rakha hai, jo ki 'Unfair Trade Practice' ke antargat aata hai.


Prarthan,


Isliye, main aapse nivedan karta hoon ki:


• Company ko mera order turant cancel karne aur poora refund dene ka nirdesh diya jaye.


• Is pareshani ke liye uchit harjana (compensation) bhi dilwaya jaye.
 

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