ardra
New member
- Seller Name
- Ditch the guilt
- Company Name
- Ditch the guilt
- Product Name
- Chocolates
- Website Name
- https://ditchtheguilt.fit/
- Customer Care Number
- +91 86575 26591
- Loss Amount
- -375
- Ratings
i am filing this complaint against Ditch the Guilt (an online chocolate retailer) for failure to deliver my order and lack of communication regarding the same.
Details of the Complaint:
It has been over two weeks since I placed the order, yet I have neither received the products nor any shipping or delivery update. I have also attempted to contact the seller via email/social media, but there has been no satisfactory response or resolution.
This constitutes deficiency in service and unfair trade practice under the Consumer Protection Act, 2019.
Relief Sought:
I am attaching copies of the order confirmation, payment proof, and any communication with the seller as evidence.
Details of the Complaint:
- Date of Order: [October 1 2025]
- Order Number: [#95424]
- Description of Goods Ordered: A bunch of chocolates from Ditch the Guilt official website
- Amount Paid: ₹[375]
- Mode of Payment: [UPI]
It has been over two weeks since I placed the order, yet I have neither received the products nor any shipping or delivery update. I have also attempted to contact the seller via email/social media, but there has been no satisfactory response or resolution.
This constitutes deficiency in service and unfair trade practice under the Consumer Protection Act, 2019.
Relief Sought:
- Immediate delivery of the ordered items or a full refund of the amount paid.
- Compensation for inconvenience and mental distress caused due to the delay and lack of communication.
- Any other relief deemed appropriate by the Hon’ble Commission.
I am attaching copies of the order confirmation, payment proof, and any communication with the seller as evidence.
