Complaint Against Ditch The Guilt for Failure to Ship Order and Provide Tracking Details

manav_m1887

New member
Company Name
Ditch the guilt
Product Name
Chocolates
Website Name
ditchtheguilt.fit
Customer Care Number
7715878433
Loss Amount
445
Ratings
1.00 star(s)
I wish to file a complaint against Ditch The Guilt for deficiency in service.


I placed an order through their website, and despite successful order confirmation, I have not received any shipment updates or tracking ID. The company has failed to provide any information regarding the dispatch of my order.


Order Details:


  • Brand: Ditch The Guilt
  • Order Number: 27237
  • Order Date: 17 July 2026
  • Status: Order placed (as per confirmation email)
  • Issue: No tracking ID, no shipment update, and no communication regarding the order.

This lack of communication and failure to process the order within a reasonable time amounts to deficiency in service and causes unnecessary inconvenience.


Relief Sought:


  1. Immediate dispatch of my order with a valid tracking ID or a full refund.
  2. Appropriate compensation for the inconvenience caused.
  3. Directions to the company to improve its customer service and order fulfillment process.

I have attached the order confirmation email as evidence.





Evidence Attached:


  • Order confirmation email showing:
    • Order Number: 27237
    • Order Date: 17 July 2026
 

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