**Complaint against deficiency in service, delayed delivery, and non\-refund of prepaid order amount**

Bhawana

New member
Seller Name
Rimjim Deka and Partha Kakati.
Company Name
Littlebox India
Product Name
Clothing items
Customer Care Number
9395772299
Loss Amount
2517
Ratings
1.00 star(s)
Opposite Party Address
Building No. D-257, Sector 63, Noida, Gautam Buddha Nagar, Uttar Pradesh - 201301, India
I placed an order on 15th July for items required for an occasion. At the time of purchase, the company assured a dispatch timeline of 5–7 days. However, even after 10 days, the order was not dispatched, and no proper updates or communication were provided regarding the delay.


Due to this failure to dispatch within the promised timeline, I was compelled to cancel the order. Upon cancellation, I was assured that the refund would be processed by 31st July. However, despite repeated follow-ups, the refund has still not been received.


This conduct amounts to deficiency in service, unfair trade practice, and has caused financial inconvenience and mental distress.
 
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