Complaint Against Amazon India

Ritul kaundal

Ritul kaundal

New member
Seller Name
VTM_SLP
Company Name
Amazon
Product Name
Motorola G45 5G
Website Name
Amazon.in
Loss Amount
12460
Ratings
1.00 star(s)
My order

Motorola G45 5G​

Order No.
171-4156948-0458710
The had to be delivered on 7th Nov 2025, But it’s 9th Nov and the app is showing it was rescheduled by me, but I haven’t anything on that, Customer care is also fooling us by saying it will be delivered in 2 hour 3 hour.
Help me to resolve this problem.
 
It was not delivered by them i had to go to the Amazon Delivery Station and after wasting my 1-2 hour from my job, i got the package. At the Delivery station they were saying it is not in our hand, contact the customer care and customer care was also saying same thing this is not in our hand, So where are those hands which has all these authorities?
 
Thank you for reaching out. We noticed that you are facing the similar problem that has already been addressed in a different thread against Amazon.

We kindly request you to please review that thread for the information you’re looking for in order to get refund, delivery, Order or any other issue with Amazon.

TeamMember

Post in thread 'Amazon Issue & Complaint'

Hello @KIRTI SINGH

I'm sorry to hear about the difficulties you've encountered with your Amazon order and refund process. Based on your complaint regarding the delayed refund for the returned leather jacket (Order No: 406-7361448-8101941), here are the steps you can take to seek resolution:

📜 Legal Precedents Supporting the Complainant​

While specific judgments regarding Amazon are readily available, there have been instances where consumers have successfully sought compensation for similar grievances. In cases where service providers have failed to deliver promised...

If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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