Devapriya
New member
- Seller Name
- YOUSTA
- Company Name
- AJIO
- Product Name
- YOUSTA Women Contrast Open-Collar Flatknit Top
- Website Name
- ajio.com
- Loss Amount
- 570
- Ratings
Order Details:
- Order #: FN6852800632
- Shipment #: 1235613460
- FO Order ID: FO1235613460
- AWB/Tracking: 14187462052603 (XpressBees)
- Item ordered: YOUSTA Women Contrast Open-Collar Flatknit Top
- Order value: Rs. 559 (Prepaid / Non-COD)
- Order date: 14 August 2026
- Delivery date: 22 August 2026
Nature of Complaint: Wrong item delivered; item received was damaged/used and unfit for use; deficiency in service and unfair trade practice.
Details of Grievance:
I placed an online order on AJIO.com on 14 August 2026 for a YOUSTA Women Contrast Open-Collar Flatknit Top priced at Rs. 559, and made full payment online at the time of purchase. The order was shipped via XpressBees and delivered to my residence in Bengaluru, Karnataka on 22 August 2026.
Upon opening the sealed package, I found that it did not contain the item I had ordered. Instead, it contained torn, dirty, used pieces of fabric resembling a shawl or scarf, with frayed edges, no brand tags, and no size label. The item received bears no resemblance to the product ordered and paid for, and is completely unusable.
I have retained the original outer packaging, the shipping label, and the item received as evidence, and have photographs of all three which I am attaching to this complaint.
- Order #: FN6852800632
- Shipment #: 1235613460
- FO Order ID: FO1235613460
- AWB/Tracking: 14187462052603 (XpressBees)
- Item ordered: YOUSTA Women Contrast Open-Collar Flatknit Top
- Order value: Rs. 559 (Prepaid / Non-COD)
- Order date: 14 August 2026
- Delivery date: 22 August 2026
Nature of Complaint: Wrong item delivered; item received was damaged/used and unfit for use; deficiency in service and unfair trade practice.
Details of Grievance:
I placed an online order on AJIO.com on 14 August 2026 for a YOUSTA Women Contrast Open-Collar Flatknit Top priced at Rs. 559, and made full payment online at the time of purchase. The order was shipped via XpressBees and delivered to my residence in Bengaluru, Karnataka on 22 August 2026.
Upon opening the sealed package, I found that it did not contain the item I had ordered. Instead, it contained torn, dirty, used pieces of fabric resembling a shawl or scarf, with frayed edges, no brand tags, and no size label. The item received bears no resemblance to the product ordered and paid for, and is completely unusable.
I have retained the original outer packaging, the shipping label, and the item received as evidence, and have photographs of all three which I am attaching to this complaint.
